Synopses & Reviews
A summary of the research literature on how the processes and outcomes of virtual, or mediated, collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing); a discussion of ways to mitigate problems in such collaboration; and a suggested strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context.
Synopsis
Virtual, or mediated, communication: effects of communication media and a strategy for improving their use.