Synopses & Reviews
Like any real-life organization, Santa's workshop must find a way to do more with less, in this case producing over 500 million presents each year! That calls for quite a production capability. Each year the demand rises and the workshop must ramp up production or face disappointed children. Production director Rune decides to use a radical approach. Known as the facilitation process, this strategy has three steps: take responsibility, focus on the work at hand, and improve working relationships. ""Crisis at Santa's Workshop is an engaging story that can be read on many different levels. Managers find a blueprint for change, while readers recognize their own working lives--and possibilities--in a classic tale of a group rallying to a cause and overcoming tremendous odds to achieve success.
Synopsis
Crisis at Santa's Workshop is a business fable about a work group of elves that try a radical new approach to meeting a seemingly impossible goal. This radical new approach, known as the facilitation process, enables them to succeed as they face the extreme pressure of producing 500 million presents for the children of the world.
Synopsis
GETTING PEDPLE TO WORK together effectively of collaborative relationships that enable
the single most powerful way to strengthen any organization. It has a more fundamental and far-reaching impact than any of the techniques of the month put forward by the management gurus of the moment. But it is also one of the hardest things to accomplish. Crisis at Santa's Workshop uses an imaginative and delightful fable to outline the Facilitation Process, a specific step-by-step approach for helping people in the organizations systematically take responsibility, focus on what needs to get done and improve working relationships. The facilitation approach builds the kinds of collaborative relationships that enable organizations to exceed expectations and achieve seemingly impossible goals.
FOR THE PAST 15 YEARS, Weaver and Farrell have been helping organizations south of the North Pole, such as AT&T, Chrysler, NCR and many others use facilitation to achieve outstanding results. Now, in a classic tale of a group rallying to a cause and achieving its goal, managers can discover a blueprint for change and workers at all levels will get a glimpse of their own potential to make a difference through facilitation.