Synopses & Reviews
Talk Back / Fight Back
Patient, client, employee, small business owner, taxpayer, investor, consumer—it's time to defend yourself! Why should anyone tolerate an HMO not paying for his emergency surgery because he didn't give notice beforehand or accept a higher auto insurance rate because she lives in a low-income community? A large body of laws and regulations exists to give average workers and consumers the tools to talk back and fight back.
Synopsis
The New York City Public Advocate author of The Consumer Bible draws on true examples to counsel readers on how to address inappropriate policies and practices that compromise one's rights, in a resource that covers such topics as denied insurance claims, employee discrimination, tax audits, and identity theft. Original.
About the Author
Mark Green, President of the New Democracy Project, was New York Citys Consumer Affairs Commissioner from 1990 to 1993 and elected Public Advocate from 1994 to 2001. He is the author or editor of 19 previous books, including The Consumer Bible, What We Stand For, and two New York Times bestsellers—Who Runs Congress? and The Book on Bush: How George W. (Mis)leads America (with Eric Alterman).