Synopses & Reviews
This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain warehousing processes. Straight from the Council of Supply Chain Management Professionals (CSCMP), it explains each warehousing option, basic warehousing storage and handling operations, strategic planning, and the effects of warehousing design and service decisions on total logistics costs and customer service. This reference introduces crucial concepts including product handling, labor management, warehouse support, and extended value chain processes, facility ownership, planning, and strategy decisions; materials handling; warehouse management systems; Auto-ID, AGVs, and much more. Step by step, The Definitive Guide to Warehousing helps you optimize all facets of warehousing, one of the most pivotal areas of supply chain management. Coverage includes:
- Basic warehousing management concepts and their essential role in demand fulfillment
- Key elements, processes, and interactions in warehousing operations management
- Principles and strategies for effectively planning and managing warehouse operations
- Principles and strategies for designing materials handling operations in warehousing facilities
- Critical roles of technology in managing warehouse operations and product flows
- Best practices for assessing the performance of warehousing operations using standard metrics and frameworks
Synopsis
The proper management of warehousing is vital to the fulfillment of customer demand and the ultimate success of a supply chain. Now, there's an authoritative and comprehensive guide to managing warehouse processes and operations in any supply chain. Authored by expert Scott Keller alongside the Council of Supply Chain Management Professionals (CSCMP), this reference brings together authoritative knowledge about all facets of warehouse process and operations supply management.
The authors fully address each warehousing option, basic warehousing storage and handling operations, strategic planning, and the effects of warehousing design and service decisions on total logistics costs and customer service. Coverage includes:
- Basic warehousing management concepts and their essential role in demand fulfillment, including warehousing functions, efficiency, organizational roles, and benefits
- Key elements, processes, and interactions in warehousing operations management; including product handling, labor management, warehouse support, and extended value chain processes
- Principles and strategies for effectively planning and managing warehouse operations, including decisions about facility ownership, planning, and strategy
- Principles and strategies for designing materials handling operations in warehousing facilities, including dock and material handling equipment, AGVs, storage systems, order picking equipment, and more
- Critical roles of technology, including warehouse management systems, Auto-ID, and emerging technology issues and capabilities
- Best practices for assessing the performance of warehousing operations using standard metrics and frameworks
Synopsis
Plan, Implement, Measure, and Optimize World-Class Warehousing Operations in Any Supply Chain
- Supports all learning objectives of the Warehousing Management module (Learning Block 7) of the CSCMP SCPro Level One certification
- Covers concepts, principles, terminology, elements, processes, strategies, technologies, linkages to other business functions, metrics, and more
- From the field’s leading practitioners and researchers: the Council of Supply Chain Management Professionals (CSCMP)
Flexible, fast, cost-effective warehousing is now central to supply chain success. The Definitive Guide to Warehousing is the most authoritative, complete guide to modern warehousing best practices for any organization.
Whether you’re a practitioner or a student, the authors help you thoroughly understand all facets of warehouse management and provide all the context you need to succeed. They illuminate current warehousing challenges and opportunities for competitive advantage, review key processes and technologies, and help you make better decisions about everything from facility siting to picking and staging.
Throughout, key ideas are supported by examples, charts, graphs, summaries, references, and more: all you need to master the concepts and apply them in your own career. You’ll discover how to rapidly improve performance, optimize resource utilization, and leverage technology--as you transform warehouse operations into a source of sustainable competitive advantage.
About the Author
Scott B. Keller is a professor of logistics and marketing at the University of West Florida. He received his Ph.D. from the University of Arkansas and has been on faculty at Penn State and Michigan State. His research interests include issues in personnel development and performance, and the development of market-oriented cultures within logistics operations. He has conducted research for numerous corporations, and his work has appeared in leading logistics journals. He is the co-editor of the
International Journal of Logistics Management, an associate editor of the
Journal of Business Logistics and a member of the Council of Supply Chain Management Professionals. His managerial experience is in warehousing, motor carrier operations, and ocean freight terminal operations.
Brian Keller became an independent consultant in 2006. In this capacity, he has supported commercial industry companies as well as Government entities including the Office of the Deputy Under Secretary of Defense for Innovation & Technology Transition, the Defense Advanced Research Projects Agency (DARPA), and the Defense Science Board. Previously, Keller was chairman and president of GMA Cover Corporation, a multinational company that designed, manufactured, and supported signature management products including the Ultra Lightweight Camouflage Net System (ULCANS). During Keller’s tenure, GMA won the Department of the Army competitive procurement for a $1.7B ULCANS production contract. Prior to GMA, Keller was a vice president for Stewart & Stevenson (now part of BAE) where he was responsible for the Family of Medium Tactical Vehicle (FMTV) A1R program including the successful award of the $4B rebuy production contract. Keller completed a 21-year military career as a logistician, Lieutenant Colonel, and the Army Product Manager for Field Support Systems. He is an alumni of the Harvard Business School, received a Bachelor of Science degree from the United States Military Academy at West Point, an MBA degree from the Florida Institute of Technology, and an MS degree in industrial engineering from the University of Alabama.
Table of Contents
1. Describe the basic concepts of warehousing management and its essential role in demand fulfillment
2. Identify the key elements and processes in managing warehousing operations and how they interact
3. Identify principles and strategies for planning and managing warehouse operations
4. Identify principles and strategies for designing materials handling operations within a warehousing facility
5. Explain the critical role of technology in managing warehouse operations and product flows
6. Discuss how to assess the performance of warehousing operations using standard metrics and frameworks
The most authoritative, up-to-the-minute guide to planning, running, measuring, and improving supply chain processes and operations related to warehousing