Synopses & Reviews
As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In
The Etiquette Advantage in Business, 2nd Edition, etiquette authorities
Peggy Post and
Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.
In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.
Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.
No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.
Synopsis
Who says nice guys finish last? Fully revised and updated for today's times, Emily Post's The Etiquette Advantage in Business will show you how to meet the challenges of the business world with the kind of self-confidence and poise that will propel you to the top.
Peggy Post and Peter Post show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients and close deals-everything you need to know to get ahead in your career. Scores of new topics are addressed for the first time in this completely revised and updated edition.
The Etiquette Advantage in Business, Second Edition includes practical advice on everything from writing persuasive business memos, letters, and e-mails to choosing the appropriate dress for both casual and formal offices; from planning and leading productive meetings to getting results at trade shows and conventions; from conducting a successful job search to guidelines for business entertaining, from the company picnic to formal dinner parties--and much more, including a detailed primer on the social customs you need to know when doing business abroad.
About the Author
Peggy Post, Emily Posts great-granddaughter-in-law, is a director of The Emily Post Institute and the author of more than a dozen books. Peggy writes a monthly column in
Good Housekeeping and an online wedding etiquette column for the
New York Times.
PETER POST is a director of The Emily Post Institute, Inc., and author of five etiquette books, including the New York Times bestseller Essential Manners for Men. As the creator and primary presenter of Emily Post Business Etiquette programs, Peter leads business seminars for companies both in the United States and abroad. Since 2004, he has authored the Boston Sunday Globe's weekly question-and-answer business etiquette advice column, "Etiquette at Work." One of Emily Post's four great-grandchildren, Peter is a sought-after etiquette expert for television, radio, and print media interviews. He has more than twenty-five years of experience in marketing, communications, design, and education, and holds a master's degree in fine art from the Pratt Institute and a bachelor's degree from the University of Pennsylvania.