Synopses & Reviews
Synopsis
An exploration of what lies behind our problematic behavioral patterns in the workplace and how we can overcome them. Stress and mental ill health currently costs the United States economy $300 billion a year. Modern businesses continue to place huge emphasis on technical training, yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace.
This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen.
The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavoring to change the culture within organisations around the world through teaching teams the art of emotional intelligence.
Synopsis
An exploration of the twenty core emotional skills we need to flourish at work. Work-related stress currently costs the United States economy $300 billion a year. Modern businesses prioritize technical training, yet the true success of a business has little to do with the hard skills taught at business school and much more to do with the emotional intelligence of its employees.
This book examines the roots of our problematic behavioral patterns in the workplace and addresses how we can overcome them. The skills discussed range from giving honest feedback to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods impact on how we deal with colleagues, and how to speak so that others will listen.
- A PRACTICAL GUIDE TO EMOTIONAL INTELLIGENCE AT WORK
- EXPLORES TWENTY KEY SKILLS such as giving feedback, responding to criticism, and communicating effectively.
- INFORMATIVE FOR INDIVIDUALS AND BUSINESSES ALIKE
- INFORMED BY RESEARCH FROM THE SCHOOL OF LIFE BUSINESS, who deliver in-house training for clients including: Facebook, The Financial Times, Google, Havas Media, Nike, and Sony Music.