Synopses & Reviews
In Getting to Resolution, Stewart Levine offers tools that get right to the core of every conflict - the painful breakdown of communication and disappointment between two people or groups - and provides specific guidelines that take readers step-by-step through the processes of crafting collaborative agreements and resolving conflicts.
Synopsis
Mediator and author Stewart Levine outlines the skills essential for success--collaboration and conflict resolution--and provides a step-by-step model for achieving true agreement rather than just settlement. He shows how to quickly resolve the differences that inevitably come up in partnerships, joint ventures, teams, and personal relationships.
Synopsis
Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine's "resolutionary" alternative goes beyond compromise and capitulation. He offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. Levine's seven-step conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. This second edition has been thoroughly revised with new examples; new tools; new material about communication, trust building, and virtual collaboration; and a more global outlook.