Synopses & Reviews
Help readers communicate across cultures with
Guide to Cross-Cultural Communication, a handy reference containing information on negotiations, business writing, and speaking with those from diverse cultural backgrounds.
Relationships: Individual or Collective?; Social Framework: High Context or Low Context?; Time: Linear, Flexible, or Cyclical?; Power: Hierarchical or Democratic?; Using Language; Writing; Communicating Nonverbally; Negotiating: Process, Persuasion, and Law
Essential reading for those interested in understanding and improving intercultural communication both inside and outside their organizations; especially managers, executives, and other business professionals who must communicate in an increasingly multicultural workplace.
Synopsis
A brief, professional, reader-friendly guide for improving professional cross-cultural communication skills.
Help readers communicate across cultures with Guide to Cross-Cultural Communication, a handy reference containing information on negotiations, business writing, and speaking with those from diverse cultural backgrounds. This text also includes business-related examples throughout.
The second edition has been updated to cater the advances in technology and today’s millennial generation.
Table of Contents
Part I: Understanding Cultures Chapter 1. Relationships: Individual or Collective?
Chapter 2. Social Framework: High Context or Low Context?
Chapter 3. Time: Linear, Flexible, or Cyclical?
Chapter 4. Power: Hierarchical or Democratic?
Part II: Communicating Across Cultures
Chapter 5. Using Language
Chapter 6. Writing
Chapter 7. Communicating Nonverbally
Chapter 8. Negotiating: Process, Persuasion, and Law
Conclusion
Cultural Questionnaire
Bibliography
Suggested Readings and Films