Synopses & Reviews
New hospitality management students and employees new to the hospitality industry will benefit from this thorough introduction to the field of hospitality.
Hospitality Today, a best-selling textbook, rich with full-color photos and illustrations, provides students with a comprehensive introduction to the many entities that make up the hospitality industry, such as hotels, restaurants, clubs, cruise lines, and casino hotels. They will learn about hospitality careers, the importance of service, and how hotels and restaurants are organized, as well as an overview of today’s hot issues, including ethical challenges and management concerns. Numerous examples, exhibits, and statistics give students an up-to-date look at the dynamic hospitality field.
Synopsis
0133124916 / 9780133124910 Hospitality Today with Answer Sheet (EI) & Hospitality and Tourism Interactive (HTi) -- Valuepack Access Card Package
Package consists of:
0133097161 / 9780133097160 Hospitality Today with Answer Sheet (EI)
0135120640 / 9780135120644 Hospitality and Tourism Interactive (HTi) -- Valuepack Access Card
About the Author
About the Educational Institute
We Train The Best!
The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide. The AHLEI meets and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides. Professional certification from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry. It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator. | |
Table of Contents
Service Makes The Difference
The Travel and Tourism Industry
Exploring Hospitality Careers
Understanding the Restaurant Industry
Restaurant Organization and Management
Understanding the World of Hotels
Hotel Organization and Management
Club Management
An Introduction to the Meetings Industry
Floating Resorts: The Cruise Line Business
Gaming and Casino Hotels
Managing and Leading Hospitality Enterprises
Managing Human Resources
Marketing Hospitality
How Management Companies Manage Hotels
Franchising is Big Business
Ethics in Hospitality Management