In This Section:
I) Brief Table of Contents
II) Detailed Table of Contents
I) Brief Table of Contents
Chapter 1:Introduction to Human Services
Chapter 2: Human Services Becomes a Profession
Chapter 3: The Early History of Helping Others
Chapter 4: Developing Competence with Diverse Cultures
Chapter 5: Professional Helping Skills
Chapter 6: Strategies of Intervention with Individuals, Groups, and Families
Chapter 7: Strategies of Intervention with Communities and Organizations
Chapter 8: Current Social Issues
Chapter 9: Working with Children and Adolescents
Chapter 10: Working with Adults and the Elderly
Chapter 11: Spirituality and Faith-Based PRACTICE
Chapter 12: Developing Your Professional Self
II) Detailed Table of Contents
CHAPTER 1: Introduction to Human Services
What’s It All About?
What are Human Services? Who Needs Help? What is Available?
Understanding Human Services Delivery Systems
Private, Proprietary, Nonprofit, and Government Services
Around the Globe
The American Red Cross Offers National and International Aid
Putting Theories to Work
The Human Services Model
Think Human Services
What Philosophy Best Describes How Americans Feel about Providing Social Services to Its Citizens?
Linking Theory to Practice
Are Health Care Services Offered Equitably to All People?
Did You Know?
Churches and Religious Organizations Are One of the Largest Providers of Human Services in America
What Would You Do?
Have You Ever Considered Creating a Human Services Program?
CHAPTER 2: Human Services Becomes a Profession
What’s It All About?
There Are Many Helping Professions But Human Services Is among the Newest, Having Come on the Scene in the 1960s
Becoming a Generalist
The Roles of the Human Services Practitioner
Professional Knowledge, Values, and Skills
The Heart of the Curriculum in Human Services
Around the Globe
Why is Sweden One of the Best Places in the World to Be a Child?
Putting Theories to Work
Using an Interdisciplinary Approach to Develop Knowledge, Values, and Skills
Think Human Services
Psychological and Sociological Theories
Linking Theory to Practice
Why Is Service Learning Important?
Did You Know?
How To Earn Your Associate or Bachelor’s Degree in Human Services
What Would You Do?
Recommend a Human Services Worker or Career Path in Human Services
CHAPTER 3: The Early History of Helping Others
What’s It All About?
Historically Who Was Responsible for Helping the Poor?
Regional Influences in America
The Key Americans Who Helped to Develop Early Human Services.
Around the Globe
How Did European Social Services Influence American Programs?
Putting Theories To Work
Sociological Theories of Helping, Social Philosophies, and Social Reformers
Think Human Services
What Theories Guided Social Reform in America?
Linking Theory to Practice
The Development of Social Casework
Did You Know?
Child Welfare Services Began 1874 with the Case of Mary Ellen Wilson
What Would You Do?
Think Like a Social Reformer
CHAPTER 4: Developing Competence with Diverse Cultures
What’s It All About?
How Can We Apply the Ethical Standards of the CSHSE in Our Professional Practice?
Around the Globe
How Important Is Learning a Language to the Development of Cultural
Competence?
Putting Theories to Work
What Professional Theories or Models Would Help You to Work with People from Various Cultures?
Think Human Services
Can the Model of Client Empowerment and the Strength’s Perspective Be Useful Tools When We Deal with Xenophobia?
Linking Theory to Practice
How is Micro-Lending an Effective Tool for Ending Global Poverty?
Did You Know?
How Familiar Are You with Continents, Countries, and the Cultures They Represent?
What Would You Do?
What Are Some Practical Ways to Build Your Cultural Competence Now?
CHAPTER 5: Professional Helping Skills
What’s It All About?
The Four Stages of Work, Trusting Relationships, and Using both Verbal and Nonverbal Skills
Developing the Helping Relationship
It’s All about Building Trust
Using Nonverbal Skills
Why Is What You Do Just as Important as What You Say?
Using Verbal Skills
How We Communicate with Others Is Important
Around the Globe
Building International Relationships by Studying Abroad
Putting Skills to Work
What Skills Are Important for Each Of the Stages of Work?
Think Human Services
Why Is It Important to Understand Ourselves before We Begin to Work with
Others?
Linking Skills to Practice
Memories of the Food Stamp Office
Did You Know?
Why Is Intake Worker At An Agency One of the Most Important Jobs?
What Would You Do?
What Skills Are You Good At and What Skills Do You Need to Improve?
CHAPTER 6: Strategies of Intervention with Individuals, Groups, and Families
What’s It All About?
Learn Professional Techniques to Work with Individuals, Groups, Families, and the Community
Working with Individuals
Learn How to Do Intakes, Assessments, Treatment Plans, Resource and Referral, Case Management, Counseling, and Caregiving
Working with Groups
What Are the Four Basic Types of Groups and How Do You Develop a Group Proposal?
Putting Strategies to Work
Try Practicing Your Groupwork Skills
Working with Families
Understanding Family Systems, Genograms, and Different Types of Interventions
Around the Globe
Bullying around the World
Think Human Services
How Would You Organize a Group for Young Children?
Linking Skills to Practice
Developing a Community Resource Directory
Did You Know?
How did Groupwork and Family Therapy Originate?
What Would You Do?
Imagine That You Are a School Social Worker
CHAPTER 7: Strategies of Intervention with Communities and Organizations
What’s It All About?
What Are the Intervention Techniques That We Need to Know in Order to Work Effectively within Our Communities?
Community Organizing
What Are the Various Roles of a Community Organizer?
Agency Management and Supervision
What Skills Does It Take to Be an Effective Agency Administrator?
Around the Globe
Practicing Skills Learned in the Classroom in a Volunteer Setting
Putting Strategies to Work
Imagine That You Are an Agency Director
Think Human Services
How Does Being Interdisciplinary Help Our Profession?
Linking Strategies to Practice
Think of Yourself as a Social Entrepreneur
Did You Know?
Burnout is a Real Condition in Human Services. Know How to Prevent It.
What Would You Do?
Change the Way You Think, Feel, and Work Each Day
CHAPTER 8: Current Social Issues
What’s It All About?
Many Current Social Issues Require an Array of Human Services to Meet the Needs of the Client
Poverty
Issues, Rising Rates, and Populations Affected
Crime and Violence
Criminal Offenses, Domestic Violence, and Child Abuse and Neglect
Drugs and Alcohol
Teen and Adult Use and Misuse
HIV/AIDS
Statistics, Symptoms, and Treatment Options
Problems of Cognitive Functioning
Mental Health, Mental Illness, and Developmental Issues
Homelessness
A Growing Trend among Youth
Around the Globe
How Does Military Life Affect the Family?
Putting Theories to Work
Psychological and Sociological Theories for Some Social Issues
Think Human Services
What Are Some Social Issues Regarding Teen Pregnancy?
Linking Theory to Practice
Teaching Stress Management Techniques to Soldiers with PTSD
Did You Know?
Communities Are Finding Creative Ways to Feed, House, Train, and Employ People
What Would You Do?
Autism is a Growing Concern among Parents
CHAPTER 9: Working with Children and Adolescents
What’s It All About
Why Do Children Need Services and What Programs Are Available?
Around the Globe
SOS Children’s Villages Work with Children Worldwide
Putting Theories to Practice
Anthropologists, Psychologists, and Sociologists Help Us Understand Why
Families Are So Important
Think Human Services
What Issues Affect Children and Adolescents in Your Community?
Linking Theory to Practice
Think Critically about What You Have Learned. How Does It Relate to Human Development?
Did You Know?
Child Care Requires the Use of Knowledge, Values, and Skills with the Child and Parents
What Would You Do?
Use Your Knowledge of Developmental Stages
CHAPTER 10: Working with Adults and the Elderly
What’s It All About
Working with Adults and the Elderly in a Variety of Settings
Around the Globe
People Are Living Longer in All Parts of the World
Putting Theories to Work
Understanding Developmental Theories Is Necessary When Working with Seniors
Think Human Services
Apply What You Have Learned to These Cases
Linking Theory to Practice
How Do Different Theorists View the Aging Process?
Did You Know?
Many Seniors Are Active in Volunteering, Which Is Important for Their Well-Being
What Would You Do?
Apply Your Knowledge to These Cases with Adults
CHAPTER 11: Spirituality and Faith-Based PRACTICE
What’s It All About?
What is the Difference between Religion and Spirituality?
Around the Globe
People May Respond with Violence When Their Belief Systems Are Ridiculed
Putting Theories to Work
How Does Religion Affect Our Moral Behavior?
Think Human Services
How Do Your Religious and Spiritual Beliefs Effect Your Health?
Linking Theory to Practice
Integrated Medicine Now Has a Religious or Spiritual Component
Did You Know?
Both Eastern and Western Cultures Have Religious and Spiritual Practices That Have Health Benefits
What Would You Do?
What Religious or Spiritual Techniques Could Be Used in These Exercises?
CHAPTER 12: Developing Your Professional Self
What’s It All About
Developing a Personal Stress Management Plan, Knowing the Causes and Symptoms of Burnout and Learning Methods to Cope
Career Development
Plan on Developing Yourself Professionally and Practice Lifelong Learning
Around the Globe
International Human Services
Putting Theories to Work
Psychological and Sociological Theories of Burnout
Think Human Services
Analyzing Case Studies of Burnout
Linking Theory to Practice
Can Understanding Theories Help Us in Our Assessments?
Did You Know?
Career Planning Offices Can Assist with Employment
What Would You Do?
Develop a Professional Plan for Yourself