Synopses & Reviews
This text presents management skills in self-contained modules with assessments and practice exercises. Each module has numerous video segments demonstrating that particular skill in action (i.e., decision-making, leadership, flexibility, oral and written communication, perception, interpersonal, and organizing).
About the Author
Dr. Patricia M. Fandt is Professor Emeritus at the Milgard School of Business, University of Washington, Tacoma, a Faculty Associate in Educational Leadership at the University of North Carolina at Charlotte, and a Director with The Geneva Foundation. Dr. Fandt earned her doctorate in Management and Organizational Behavior from Texas A&M University in 1986. Throughout her academic career, Dr. Fandt has published numerous peer reviewed articles and books on leadership performance, accountability, team dynamics and organization change. Currently, her research extends from her recently published book The 2nd Language of Leadership and involves the integration of the personality/leadership behavior framework with the impact of change. Her undergraduate and graduate teaching is primarily focused on team development, leadership and organization change, and she has been recognized with awards for teaching and curriculum development excellence. Dr. Fandt's industry experience includes a career in marketing as a sales representative with Procter & Gamble, an account manager with Kendall Surgical Corporation, and a regional sales manager in the surgical division of 3M Corporation. She was a flight attendant with Delta Airlines and worked for the Red Cross in Southeast Asia as a dietitian. In the consulting arena, Dr. Fandt has worked with a broad range of companies in health care, service and technology industries. She consults with several universities on curriculum development and accreditation review.