Synopses & Reviews
Today, Microsoft commands the high ground of the information superhighway by owning the operating systems and basic applications programs that run on the world's 170 million computers. Beyond the unquestioned genius and vision of Bill Gates, what accounts for Microsofts astounding success?
Drawing on almost two years of on-site observation at Microsoft headquarters, eminent scientists Michael A. Cusumano and Richard W. Selby reveal many of Microsoft's innermost secrets. This inside report, based on forty in-depth interviews by authors who had access to confidential documents and project data, outlines the seven complementary strategies that characterize exactly how Microsoft competes and operates, including the "Brain Trust" of talented employees and exceptional management; "bang for the buck" competitive strategies and clear organizational goals that produce self-critiquing, learning, and improving; a flexible, incremental approach to product development; and a relentless pursuit of future markets.
Cusumano and Selby's masterful analysis successfully uncovers the distinctive way in which Microsoft has combined all of the elements necessary to get to the top of an enormously important industry -- and stay there.
Review
Peter Senge MIT Center For Organizational Learning, author of The Fifth Discipline Microsoft Secrets is a fascinating book about a fascinating company. What is surprising are the insights the authors developed into the interaction of culture, strategy, and process.
Review
George Fisher Chairman, President, and CEO, Eastman Kodak Company Bill Gates is to computer software what George Eastman was to photography. Microsoft Secrets tells us how this dynamic company and its leader organize, compete, and win.
Synopsis
Based on highly confidential interviews with personnel, internal memos, and top-secret company documents, this compelling portrait reveals the philosophy, style, and competitive strategies that have taken Microsoft to the heights of the high-tech industry.
Description
Includes bibliographical references (p. 477-491) and index.
About the Author
Michael A. Cusumano teaches strategy and technology managment at MIT's Sloan School of Management. He lives in Cambridge, Massachusetts.
Table of Contents
ContentsPreface to the Paperback Edition
Preface
Introduction
- Organizing and Managing the Company
Find "Smart" People Who Know the Technology and the Business
- Managing Creative People and Technical Skills
Organize Small Teams of Overlapping Functional Specialists
- Competing with Products and Standards
Pioneer and Orchestrate Evolving Mass Markets
- Defining Products and Development Processes
Focus Creativity by Evolving Features and "Fixing" Resources
- Developing and Shipping Products
Do Everything in Parallel, with Frequent Synchronizations
- Building a Learning Organization
Improve Through Continuous Self-Critiquing, Feedback, and Sharing
- Attack the Future!
Appendixes
- Microsoft Chronology
- Main Microsoft Desktop and Business Applications
- Microsoft Operating Systems
- Applications Division Employee Survey
- Selected Chronology of Microsoft Agreements for the Information Highway
Interviews
Notes
Acknowledgments
Index