Synopses & Reviews
Michael Dell founded the Dell Computer Corporation when he was 19 years old. Bill Gates was the same age when he founded the Microsoft Corporation with his childhood friend, Paul Allen. One common thread between these business leaders is that they were bold enough to put forth and execute their fresh ideas, making them next generation thinkers.
The Next Generation Business Handbook gathers the knowledge and experience of promising minds from the worlds top business schools, such as Harvard, Sloan at MIT, The Wharton School of the University of Pennsylvania, Kellogg at Northwestern University, Yale, London Business School, INSEAD, and IMD Switzerland, among others. Under the leadership of Subir Chowdhury, a top business thinker, these international next generation thinkers discuss every aspect of business and lay the groundwork for the key business concepts of tomorrow.
To stay ahead of the wave in todays rapidly changing business environment, successful business leaders must precisely forecast the future and efficiently employ new concepts and methods to drive their competitive edge ahead of their competition with improved processes and available products. To meet these goals, leaders are on a continual search to find the "Six Sigmas" of tomorrow that will replace the "TQMs" and "JITs" of yesterday.
Along with addressing such special topics as career imprinting and operating in a virtual workspace, the Next Generation Business Handbook offers a complete presentation of all aspects of considerations organized around Chowdhurys own next generation business model.
Focus topics of Chowdhurys model include:
- Leadership
- Strategy
- Customer Management
- Entrepreneurship
- People Management
- Networked Business
The Next Generation Business Handbook is a valuable tool for managers, consultants, and researchers at all levels of business as well as students in business schools.
Synopsis
Next Generation Business Handbook offers strategies for the next generation of business success from the best business schools around the world.
* Presents fresh ideas from the young, up-and-coming business thinkers and experts from the world's best business schools.
* Coverage of topics like career imprinting and operating in a virtual workspace that are receiving increased attention in organizations.
* Organized around Chowdhury's "next generation business model."
Synopsis
* Organized around Chowdhury's next generation business model.
Synopsis
Praise for the Next Generation Business Handbook
"Subir Chowdhury has created a masterful reference tool for all those who intend to gain insights on business leadership requirements in the years ahead."
J. D. Power III, Founder and Chairman
J. D. Power and Associates
"The need for effective next generation business leaders is high, and the challenges facing them are great. This book is a valuable resource for emerging leaders."
John J. Donahoe, Worldwide Managing Director
Bain & Company
"This compelling handbook weaves the best thinking on contemporary leadership and business strategies into a cogent, practical, and stimulating framework for all of us on a leadership learning journey."
Robert G. Riney, COO
Henry Ford Health System
"Chowdhurys Handbook is critical reading for future leaders in our increasingly diverse and rapidly transforming world."
Eleanor M. Josaitis, CEO and Cofounder
Focus: HOPE
Includes Section Introductions from the following thought leaders:
- Noel M. Tichy on Leadership
- Christopher A. Bartlett on Strategy
- Philip Kotler on Customer Management
- Mark P. Rice and Philip Anderson on Entrepreneurship
- Marshall Goldsmith on People Management
- Don Tapscott on Networked Business
About the Author
SUBIR CHOWDHURY is Chairman and CEO of ASI Consulting Groupthe world leader on Six Sigma and quality leadership implementation consulting and training. As one of the worlds foremost authorities in helping leaders achieve positive and measurable results in business process improvement, Chowdhurys clients include global Fortune 100 companies as well as small organizations in both the public and private sectors. Hailed by the New York Times as a "leading quality expert," Chowdhury is the author of eleven books, including the international bestseller The Power of Six Sigma, which has been translated in more than twenty languages and has sold more than a million copies.
Table of Contents
Preface.
Acknowledgments.
SECTION I: LEADERSHIP.
Introduction.
Part One: Leadership and the Business Environment.
1. The Effective Leader.
2. Using Organizational Culture as a Leadership Tool.
3. Leadership and Innovation.
4. Leadership and Destructive Self-Confidence.
Part Two: Leadership and Learning.
5. Leading by Analogy.
6. Career Imprinting and Leadership Development.
Part Three: Leadership and Employees.
7. Leading by Doing.
8. Leadership to Improve Performance.
9. Managing Leadership Images.
Part Four: Leadership and the Workplace.
10. Leadership in the Virtual Workplace.
11. Leadership in a Branded World.
12. Managing a Self-Managed Team.
13. The Merchandising of Leadership.
SECTION II: STRATEGY.
Introduction.
Part One: Strategies for Competitive Advantage.
14. Quality Strategy.
15. Competing on Social Capabilities.
16. Dynamics of Competitive Interaction.
17. Strategic Advantage and the Dynamics of Organizational Competence.
Part Two: Strategic Planning and Renewal.
18. To Plan or Not to Plan?
19. Mastering Strategic Renewal.
Part Three: Strategies for the Networked Economy.
20. Value Creation in the Networked Economy.
21. Global Strategy in an Internet Era.
Part Four: Strategies for Business Expansion.
22. Symbiosis or Parasitism?
23. Globalization and Management Attention.
Part Five: Strategies for Nonprofit Organizations.
24. Strategy Dynamics for Nonprofit Organizations.
SECTION III: CUSTOMER MANAGEMENT.
Introduction.
Part One: Relating to the Customer.
25. Understanding Customer Needs.
26. Strengthening Customer Relationships.
27. Building Customer Interface.
28. Avoiding Traps in Customer Relations.
29. Customer Relations Online.
Part Two: Experience with the Customer.
30. Customer Experience.
31. Coping with Critical Criticism.
32. Growing Pains.
33. Persuading with Emotions.
Part Three: Managing the Customer.
34. Strategic Customer Management.
35. Designing Supply and Distribution Channels.
36. Managing Global Customers.
SECTION IV: ENTREPRENEURSHIP.
Introduction One.
Introduction Two.
Part One: Entrepreneurial Behavior.
37. The Effective Entrepreneur.
38. Entrepreneurial Opportunities.
39. Nature of Entrepreneurship.
Part Two: Entrepreneurship and Finance.
40. New-Venture Finance.
41. Untangling Service-for-Equity Arrangements.
42. Business Planning.
Part Three: Entrepreneurship and Strategy.
43. Playing Entrepreneurial Judo.
44. Success for New Ventures.
Part Four: Entrepreneurial Management.
45. Entrepreneurial Mind-Set in Multinational Corporations.
46. Sustaining Rapid Growth.
Part Five: Entrepreneurship and Economics.
47. Income Disparity and Entrepreneurship.
SECTION V: PEOPLE MANAGEMENT.
Introduction.
Part One: People-Management Strategy.
48. Talent-Management System.
49. Living Strategy.
50. Changing Foundations of People Management.
Part Two: HR Management.
51. Returning Human to HR Management.
52. Change Management and HR Practices.
53. What Really Matters in HR Management?
Part Three: People and the Organization.
54. The Four Thrusts Driving Corporate Renewal.
55. Creating the Family-Friendly Organization.
56. Transforming the Process of Staffing toward Innovation.
57. How Old You Are May Depend on Where You Work.
58. Tomorrow’s Global Workforce.
SECTION VI: NETWORKED BUSINESS.
Introduction.
Part One: Organizations in the Networked ERA.
59. The Power of Networked Business.
60. Managing Networked Organizations.
61. Beyond ‘‘Synergies’’.
62. From Extended Enterprise to Orchestrating a Team of Companies.
63. Digital Networked Business.
Part Two: Network Strategy.
64. Strategic Connections.
65. Technological Mediation as Strategy.
66. Seamless IT Alignment.
67. Seizing the Value of Online Auctions.
68. Building a Platform for E-Business.
Notes.
About the Leader.
About the Next Generation Business Thinkers.
Author Index.
Subject Index.