Process Centered Health Care Organizatio

Smith and Flarey bring the hottest new management strategy of the 90's -"reengineering" -- into the new millennium with Process-Centered Health Care Organizations. While reengineering has transformed health care organizations and allowed huge performance improvements, leaders and managers now need new skills and tools to successfully lead the process-centered organization. This book provides comprehensive theories, methodologies and cutting edge strategies for managing the process-centered organization. It provides nurse executives and managers with a comprehensive reference for approaching, implementing and evaluating their own processes.