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Service Quality for Facilities Management in Hospitals
by
Low Sui Pheng
and
Zhu Rui
Comment on this title
Synopses & Reviews
ISBN13:
9789811092930
ISBN10:
9811092931
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$203.95
New Trade Paperback
Available at a Remote Warehouse. Ships separately from other items. Additional shipping charges may apply. Not available for In Store Pickup.
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Synopses & Reviews
Synopsis
Introduction.- Facilities Management and Singapore's Healthcare System.- SERVQUAL, the Kano model and QFD.- Conceptual Framework.- Research Methodology.- Data Analysis.- Discussions.- Conclusions.
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Product Details
ISBN:
9789811092930
Binding:
Trade Paperback
Publication date:
05/30/2018
Publisher:
Springer
Language:
English
Pages:
146
Height:
.35IN
Width:
6.14IN
Illustration:
Yes
Author:
Low Sui Pheng
Author:
Zhu Rui
$203.95
New Trade Paperback
Available at a Remote Warehouse. Ships separately from other items. Additional shipping charges may apply. Not available for In Store Pickup.
More Info
Qty
Store
20
Remote Warehouse
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