Synopses & Reviews
The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country.
In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential.
Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. He'll tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness."
If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.
Review
"If you can't afford to hire Frank Luntz, you have to read Words that Work." Steve Wynn
Review
"Frank Luntz understands the power of words to move public opinion and communicate big ideas." Senator John Kerry
Synopsis
A leading communications expert explains how the tactical use of words and phrases influences what we buy, who we vote for, and what we believe, in a volume that encompasses sections ranging from "The Ten Rules of Successful Communication" to "The 21 Words and Phrases for the 21st Century."
Synopsis
An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasionfor building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.
About the Author
Dr. Frank Luntz is one of the most respected communication professionals in America. With his firm, Luntz Maslansky Strategic Research, he has conducted more than 1,500 surveys and focus groups for corporate, public affairs, and political clients in twenty countries. Luntz lives in McLean, Virginia.