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Other titles in the Jossey-Bass Management series:
Improving On-The-Job Training: How to Establish and Operate a Comprehensive Ojt Program (Jossey-Bass Management)
Synopses & Reviews
No matter what type of organization you work for—an elite Fortune 500 company or a start-up business operating on a shoestring—most of your workplace training will take place in real time and on the job. While most organizations appreciate the value of OJT, they often lack the staff, internal expertise, and other resources to conduct planned training or maintain a staff of training professionals.
This second edition of the best-selling book, Improving On-The-Job Training, provides professional trainers, HR managers, and line managers a hands-on resource for installing a low-cost, low tech approach to planned on-the-job training program that will improve real-time work performance throughout an entire organization. A comprehensive volume, Improving On-The-Job Training
Created to be a practical resource, the book contains in-house training on OJT, a glossary that defines key terms, and a list of references for future use. The book also includes a CD-ROM that contains the book’s worksheets and a train-the-trainer workshop with reproducible slides, a participant guide, and a leader guide.
A complete, step-by-step action guide to establishing or improving a comprehensive on-the-job training program for all job categories, in any occupation or industry. Can be used both to improve one-on-one OJT conducted by supervisors and as a reference guide for performance specialists and instructional designers. Draws on extensive research that includes a survey of five hundred members of the American Society for Training and Development to go far beyond a simple description of what OJT is. Offers detailed guidance on managing the entire OJT effort, from identifying goals to evaluating OJT's impact on the organization.
This book covers exactly what should be done for successful on-the-job training.
--Joseph A. Benkowski, technical training manager, Miller Brewing Company
The authors of the classic Mastering the Instructional Design Process offer a complete, step-by-step action guide to establishing or improving a comprehensive on-the-job training program for all job categories.
Professional trainers know that as time becomes a critical strategic resource, just-in-time training--training provided during real time on the job--is proving to be the most effective means of facilitating learning in the workplace. Yet in many organizations, OJT is typically left to supervisors, executives, and other well-intentioned coworkers who lack the necessary skills to plan and execute it successfully.
This research-based guide helps you to:
Includes bibliographical references (p. 143-155) and index.
About the Author
'William J. Rothwell is professor in charge of workforce learning and performance in the Workforce Education and Development Program in the Department of Learning & Performance Systems, College of Education, The Pennsylvania State University. He is co-editor of Practicing Organization Development, and author of The Action Learning Guidebook, from Pfeiffer.
H.C. Kazanas is professor emeritus of education at the University of Illinois, Urbana-Champaign and now resides in Naples, Florida.
Rothwell and Kazanas are the co-authors of Mastering the Instructional Design Process, 3rd edition from Pfeiffer. '
Table of Contents
'List of Tables, Figures, and Exhibits.
Contents of the CD-ROM.
Introduction: Getting the Most From This Resource.
Why Improve OTJ?
Overview of the Contents.
Pretest: Does Your Organization Need a Planned On-the-Job Training Program?
Scoring and Interpreting the Pretest.
PART ONE: FOUNDATIONS OF OJT: Building an Effective Organizational Climate to Support OJT.
1. The Benefits of Effective On-the-Job Training.
Unplanned OJT: A Case Study.
Importance of OJT.
Coaching, Mentoring, and OJT.
A Short History of Planned OJT.
Research on Planned OJT.
Barriers to OJT.
Surmounting Barriers to OJT.
2. Building the Right Foundation: From Identifying Goals to Establishing an Action Plan.
Determine Program Purpose.
Clarify Program Goals and Objectives.
Identify Program Customers.
Formulate Program Policy and Philosophy.
Develop Program Action Plan and Schedule.
3. Ensuring Sound Management and Consistent Results.
Rewards and Incentives.
Budgeting and Funding.
4. Preparing Trainers and Learners.
Training the Trainers.
Training the Learners.
PART TWO: PREPARING AND DELIVERING OJT.
5. Discovering Needs: How to Determine When OJT Is Appropriate.
The DAPPER Model.
Questions That Determine OJT Needs.
6. Analyzing Work, Worker, and Workplace: How to Fit the Training to the Job.
7. Preparing the Training Plan: How to Develop the Right Sequence of Activities.
Steps for Preparing OJT.
Designing Instructional Materials.
8. Presenting the Training: How to Conduct the OJT Session.
Desirable Characteristics of Trainers and Learners.
Steps Governing OJT Presentation.
9. Evaluating Results: How to Assess Post-Training Job Performance.
OJT and Kirkpatrick’s Levels of Evaluation.
Level 1: Evaluating Reactions.
Level 2: Evaluating Learning.
Level 3: Evaluating Behavioral Change.
Level 4: Evaluating Organizational Results.
OJT and the Balanced Scorecard.
10. Reviewing Aids and Alternatives to OJT: How to Ensure the Right Mix of Performance Interventions.
Determining Whether an Aid or Alternative Is Needed.
Aids to OJT.
Additional Tools to Support OJT.
Researching Corporate Culture-Specific Competency Development Strategies.
PART THREE: REFLECTIONS ON OJT.
11 Six Important Success Factors for Comprehensive OJT Programs.
Success Factor 1: Avoid Discrimination in OJT.
Success Factor 2: Enlist the Participation of Key People.
Success Factor 3: Encourage the Preparation of Current Job Descriptions—But Plan for the Future.
Success Factor 4: Integrate Internship, Cooperative Education, and Apprenticeship Programs with OJT.
Success Factor 5: Establish Measurable Job Performance Standards and Objectives and Link Them to OJT.
Success Factor 6: Plan for Cross-Training and Multiskilling.
About the Authors.
How to Use the CD-ROM.
Pfeiffer Publications Guide. \n
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