Synopses & Reviews
Usability -- the ease with which users can learn and use software -- is key to software quality and value. This pioneering book shows how to design user interface labels, system messages, online and printed documentation that contributes to highly improved software usability.
Synopsis
Providing a surefire approach to writing clear computer documentation, this book focuses on the user's needs. The author describes a user-centered information design method (UCID) that ensures that the computer documentation conveys significant, meaningful information to the end user.