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Janice P. Nimura: Stand in the Place Where They Were (0 comment)
I’ve always loved historic house museums, loved peering beyond the velvet rope into a Victorian bedroom or a colonial kitchen and imagining the ghosts that wore those dresses, or worked the handle of that butter churn, or laid the fire in that grate... 

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Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty

by Ali Cudby
Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty

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ISBN13: 9781642796421
ISBN10: 1642796425



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Synopses & Reviews

Synopsis

Keep Your Customers shares why loyalty in the business world matters and walks companies through the strategies and tactics that boost long-term customer value. It costs 5 to 25 times more for companies to acquire a new customer versus retaining an existing one. That means a company's process to keep their customers is tied directly to their revenue and profitability. In Keep Your Customers, Ali Cudby provides insights from business leaders ranging from legendary executive Kay Koplovitz to leading venture capitalist Mark Suster. Drawing from real-world client stories, business best practices and case studies featuring company CEOs, Keep Your Customers has everything companies need to get started immediately. Ali shares the entire proven process that has helped companies around the world cultivate lucrative, long-term customers.

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Product Details

ISBN:
9781642796421
Binding:
Trade Paperback
Publication date:
04/14/2020
Publisher:
Morgan James Publishing
Language:
English
Pages:
222
Height:
.51IN
Width:
5.51IN
Author:
Ali Cudby

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