Synopses & Reviews
Synopsis
This book answers the need for a text on organizational and management studies which focuses specifically on management in social work/social care. It demonstrates how traditional theories and models of management and leadership can be adapted for these unique contexts and circumstances. The first section develops the theory base and reviews the literature and research in relation to quality assurance and performance management frameworks, while the second section focuses on common issues and dilemmas that arise for managers. Using an accessible, interactive, and reality-based style, this book will enable readers to transfer learning to their own.
Synopsis
This book focuses specifically on quality assurance in the social work and social care context. Designed for managers and practitioners responsible for quality assurance and performance management, it utilises traditional theories and seeks to adapt these to meet the social care environment. The history and background to the development of ′quality′ are examined and the literature and research reviewed in order to develop a theory base. Common practical issues and dilemmas for managers are explored with a clear service user focus throughout. Using an accessible style, this book enables readers to transfer learning to their own unique settings and roles.
Synopsis
An accessible guide to quality assurance and performance management in social care for those working towards the PQ qualification in management and leadership.