Synopses & Reviews
Computers in the Medical Office 7e is the best-selling text for training students using full-featured and current Medisoft Version 16 Patient Billing software. McGraw-Hill publishes the most titles to train students on Medisoft software. Our publishing relationship with Medisoft has been ongoing for 15 years. Computers in the Medical Office 7e offers medical office training using current, realistic medical office cases while building transferable computerized medical billing and scheduling skills. Students who complete this course will learn the appropriate terminology and skills to use any patient billing software program with minimal additional training. As students progress through Medisoft, they learn to gather patient information, schedule appointments and enter transactions. The practical, systematic approach is based on real-world medical office activities. Go with the best. Go with the tried and true. Go with the Medisoft titles that will give you and your students the training and support you need to be successful. Go with McGraw-Hill's Computers in the Medical Office 7e.
About the Author
Susan M. Sanderson, senior technical writer for Chestnut Hill Enterprises, Inc., has developed successful products for McGraw-Hill for more than 13 years. She has authored all Windows-based editions of Computers in the Medical Office. She has also written Patient Billing, Capstone Billing Simulation, and MediSoft simulations for other medical office/insurance programs. Susan has experience in working with instructors to site-test materials and has provided technical support to McGraw-Hill customers. Susan has experience in business training, instructional design, and computer-based presentations. She is a graduate of Drew University, with further study at Columbia University.
Table of Contents
PART 1 INTRODUCTION TO COMPUTERS IN THE MEDICAL OFFICE
Chapter 1 The Medical Office Billing Process
Step 1 Preregister Patients
Step 2 Establish Financial Responsibility for Visit
Step 3 Check in Patients
Step 4 Check Out Patients
Step 5 Review Coding Compliance
Step 6 Check Billing Compliance
Step 7 Prepare and Transmit Claims
Step 8 Monitor Payer Adjudication
Step 9 Generate Patient Statements
Step 10 Follow up Patient Payments and Handle Collections
Chapter 2 The Use of Health Information Technology in Physician Practices
Functions of Practice Management Programs
Functions of Electronic Health Record Programs
Advantages of Electronic Health Records
The Impact of HIT on Documentation and Coding
HIPAA Legislation and Its Impact on Physician Practices
The HITECH Act's Impact on Privacy and Security
PART 2 MEDISOFT ADVANCED TRAINING
Chapter 3 Introduction to Medisoft
The Medisoft Databases
The Medisoft Menus
The Medisoft Toolbar
Entering, Editing, Saving, and Deleting Data in Medisoft
Changing the Medisoft Program Date
Using Medisoft Help
Creating and Restoring Backup Files
Medisoft's File Maintenance Utilities
Using Medisoft Security Features to Ensure HIPAA and HITECH Compliance
CHAPTER 4 Entering Patient Information
How Patient Information is Organized in Medisoft
Entering New Patient Information
Searching for Patient Information
Editing Patient Information
Applying Your Skills 1: Entering a New Patient
Chapter 5 Working with Cases
Understanding Cases
Navigating Cases in Medisoft
Entering Patient and Account Information
Entering Insurance Information
Entering Health Information
Entering Other Information
Editing Case Information
Applying Your Skills 2: Creating a Case for a New Patient
Chapter 6 Entering Charge Transactions and Patient Payments
Understanding Charges, Payments, and Adjustments
Selecting a Patient and Case
Entering Charge Transactions
Entering Payments Made at the Time of an Office Visit
Printing Walkout Receipts
Processing a Patient Refund
Processing a Nonsufficient Funds (NSF) Check
Applying Your Skills 3: Enter Procedure Charge and a Patient Payment
Chapter 7 Creating Claims
The Role of Claims in the Billing Process
Claim Management in Medisoft
Creating Claims
Locating Claims
Editing Claims
Changing the Status of Claims
Submitting Electronic Claims
Applying Your Skills 4: Create Insurance Claims
Chapter 8 Posting Insurance Payments and Creating Patient Statements
Third-Party Reimbursement Overview
Remittance Advice (RA) Processing
Entering Insurance Payments
Applying Insurance Payments to Charges
Entering Capitation Payments
Creating Statements
Editing Statements
Printing Statements
Applying Your Skills 5: Enter Insurance Payments
Applying Your Skills 6: Create Statements
Chapter 9 Creating Reports
Types of Reports in Medisoft
Selecting Data for a Report
Day Sheets
Analysis Reports
Patient Ledger Reports
Standard Patient Lists
Navigating in Medisoft Reports
Aging Reports
Custom Reports
Using Report Designer
Applying Your Skills 7: Print a Patient Day Sheet
Applying Your Skills 8: Print an Insurance Payment by Type Report
Chapter 10: Collections in the Medical Office
Laws Governing Timely Payment of Insurance Claims
The Importance of a Financial Policy
Working with Collection Agencies
Writing Off Uncollectible Accounts
Using a Patient Aging Reports for Collections
Adding an Account to the Collection List
Creating Collection Letters
Printing a Collection Tracer Report
Applying Your Skills 9: Print a Patient Aging Report
Applying Your Skills 10: Add a Patient to the Collection List
Applying Your Skills 11: Create a Collection Letter
Chapter 11 Scheduling
The Office Hours Window
Entering Appointments
Booking Follow-Up Appointments
Searching for Available Time Slots
Entering Appointments for New Patients
Booking Repeated Appointments
Rescheduling and Canceling Appointments
Creating a Patient Recall List
Creating Provider Breaks
Printing Schedules
Creating an Overdue Balance Report for Patients with Appointments
Applying Your Skills 12: Enter an Appointment
Applying Your Skills 13: Reschedule an Appointment
Applying Your Skills 14: Print a Physician's Schedule
PART 3 APPLYING YOUR KNOWLEDGE
Chapter 12 Handling Patient Records and Transactions
Exercise 12-1: Inputting Patient Information
Exercise 12-2: An Emergency Visit
Exercise 12-3: Inputting Transaction Data
Exercise 12-4: Entering a New Patient and Transactions
Exercise 12-5: Entering and Applying an Insurance Carrier Payment
Chapter 13 Setting Up Appointments
Exercise 13-1: Scheduling Appointments
Exercise 13-2: Making an Appointment Change
Exercise 13-3: Juggling Schedules
Exercise 13-4: Adding Patients to the Recall List
Exercise 13-5: Diane Hsu and Michael Syzmanski
Exercise 13-6: Changing a Transaction Record
Chapter 14 Printing Lists and Reports
Exercise 14-1: Finding a Patients Balance
Exercise 14-2: Printing a Schedule
Exercise 14-3: Printing Day Sheet Reports
Exercise 14-4: Creating a Patient Aging Report
Exercise 14-5: Adding Items to the Collection List
Exercise 14-6: Creating a Practice Analysis Report
Exercise 14-7: Stewart Robertson
Exercise 14-8: Michael Syzmanski
Chapter 15 Putting it all Together
Exercise 15-1: Scheduling Appointments
Exercise 15-2: Creating Cases
Exercise 15-3: Entering Transactions
Exercise 15-4: Creating Claims
Exercise 15-5: Entering Insurance Payments
Exercise 15-6: Creating Patient Statements
Exercise 15-7: Printing Reports
Exercise 15-8: Entering Patient Payments and Reviewing Overdue Accounts
Exercise 15-9: Adding Patients to the Collection List and Creating Collection Letters
PART 4 SOURCE DOCUMENTS
Glossary
Index