Synopses & Reviews
Negotiation--whether brokering a deal, mediating a dispute, or writing up a contract--is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.
Includes bibliographical references (p. 159-163) and index.
Table of Contents
Types of negotiation : many paths to a deal -- Four key concepts : your starting points -- Preparation : nine steps to a deal -- Table tactics : how to play the game well -- Frequently asked tactical questions : answers you need -- Barriers to agreement : how to recognize and overcome them -- Mental errors : how to recognize and avoid them -- When relationships matter : a different notion of winning -- Negotiating for others : whose interests come first? -- Negotiation skills : building organizational competence.