Synopses & Reviews
In recent years, new demands have surfaced in the arena of public management: The crisis of confidence in public management. Total quality management. Budget cutbacks. The reinvention movement. This updated and expanded edition of The Effective Public Manager shows managers how to meet the new challenges of public management head-on rather than simply working around the constraints of government.In The New Effective Public Manager, Steven Cohen and William Eimicke provide expert guidance for today's public manager who aspires to tackle the problems of managing public institutions in a proactive, aggressive way—and so become the kind of manager who is able to shape events rather than be shaped by them. The authors examine the range of typical problems that a manager faces in directing a public agency's internal operations as well as in dealing with the outside world. They provide comprehensive guidance on every phase of managing public agencies, including specific strategies for successful personnel management, improved information flow, more effective budgeting, increased productivity, and optimal long-range planning. And they offer the public manager advice on how to build and maintain a professional reputation and advance in the government hierarchy. This revised and expanded edition will benefit both public management practitioners and students of public administration and management. Information new to this edition includes:
- The response to the crisis in management as reflected in ideas and recommendations generated from the Volker, Winter, and Gore commission reports.
- The effectiveness of the reinvention and reengineering movements in public management.
- Applying hands-on, real-world tested total quality management techniques to the public sector.
- And much more.
Review
Praise for the Previous Editions"An essential guide for practitioners on reinventing government and
effective public management."
— David Osborne, author,Reinventing Government
"A serious, straight-ahead treatment of the challenges and prospects of
public management in a time of political turbulence. Cohen and Eimicke do a first-rate job of telling us how to do public management and, more
important, how to do it right."
— George Frederickson, Edwin O. Stene Distinguished Professor of Public
Administration, University of Kansas
"A real-world recipe for success in the public sector containing a roadmap for innovators."
— Stephen Goldsmith, former mayor, Indianapolis
Synopsis
This updated and expanded edition shows managers how to meet the new challenges of public management head-on rather than simply working around the constraints of government. Will benefit both public management practitioners and students of public administration and management. Information new to this edition includes the response to the crisis in management as reflected in ideas and recommAndations generated from the Volcker, Winter, and Gore commission reports; the effectiveness of the reinvention and reengineering movements in public management; applying hands-on, real-world tested total quality management techniques to the public sector; and much more.
Synopsis
Since it was first published more than a decade ago,
The Effective Public Manager has become the standard manual for public administrators and students. This practical provides core concepts to help real-world managers and mangers-to-be meet the demands of their jobs head on rather than work around the constraints of government and gives them the tools to shape events rather than be shaped by them. This thoroughly revised third edition
- Presents an updated and detailed examination of management innovation
- Examines the centrality of government in an era of global communication and transportation, economic interdependence, and the threat of global terrorism
- Contains information on the opportunities and challenges of managing
public policy from and with private and nonprofit organizations
Description
Includes bibliographical references (p. 269-276) and index.
About the Author
STEVEN COHEN is associate dean of the School of International and Public Affairs and the director of the Graduate Program in Public Policy and Administration at Columbia University. He is the author of The Effective Public Manager (Jossey-Bass, 1988) and Total Quality Management in Government (Jossey-Bass, 1993 with R. Brand). WILLIAM EIMICKE is the director of the Public Management Training Center and Program in Politics and Public Policy at Columbia University's School of International and Public Affairs. He has held many high-level public management positions, including director of policy and housing commissioner for the State of New York and assistant director of the New York City Office of Management and Budget.
Table of Contents
Preface.
The Authors.
1. The Crisis in Public Management.
2. Defining Effective Public Management.
3. How to Find and Keep Good People.
4. Developing Effective Working Relationships.
5. Structuring Systems, Tasks, and Responsibilities.
6. Understanding and Applying InnovationStrategies in the Public Sector.
7. The Art and Craft of Contracting.
8. Gathering, Organizing, and Using Information.
9. Mastering the Budgetary Process.
10. Shaping Organizational Goals and Strategies.
11. Dealing with the Media, Legislative Bodies,and Interest Groups.
12. Surviving and Thriving in Public Service.
References.
Additional Resources.
Index.