Synopses & Reviews
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs?
This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for: Crafting an accurate, carefully worded assessment Documenting behaviors and accomplishments Guiding and developing promising workers Conducting face-to-face interviews
Synopsis
The Right Phrase for Every Situation . . . Every Time Perfect Phrases for Setting Performance Goals has hundreds of precisely-worded phrases you can use when reviewing future performance goals with your employees. The book covers virtually every topic, from sales and profit goals, to quality and productivity goals, to on-time performance and personal-development goals. Learn the most effective language for:
- Crafting accurate assessments
- Documenting behaviors and accomplishments
- Specifying areas of excellence or poor performance
- Helping employees become more productive
- Conducting face-to-face reviews
About the Author
Douglas Max is Managing Director of LR Communications, a firm that conducts on-site seminars in writing and presentation skills.
Robert Bacal is the author of Managing Performance, The Complete Idiot's Guide to Consulting, and other books dealing with human resources issues.