Synopses & Reviews
Synopsis
"We've all heard of ""IQ""...but what's ""EQ?"" It's ""Emotional Quotient"" (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees' emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups.
The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence:
* Self-Awareness and Control: an awareness of one's values, emotions, skills, and drives, and the ability to control one's emotional responses
* Empathy: an understanding of how others perceive situations
* Social Expertness: the ability to build relationships based on an assumption of human equality
* Mastery of Vision: the development and communication of a personal philosophy
The book also includes suggested training combinations and coaching tips."
Synopsis
We've all heard of ""IQ.".".but what's ""EQ?"" It's ""Emotional Quotient"" (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees' emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups. The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence: * Self-Awareness and Control: an awareness of one's values, emotions, skills, and drives, and the ability to control one's emotional responses * Empathy: an understanding of how others perceive situations * Social Expertness: the ability to build relationships based on an assumption of human equality * Mastery of Vision: the development and communication of a personal philosophy The book also includes suggested training combinations and coaching tips.
Synopsis
Companies are increasingly looking for ways to motivate and develop their employees' emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups. The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence.
Synopsis
"We've all heard of ""IQ""...but what's ""EQ?"" It's ""Emotional Quotient"" (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees' emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups.
The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence:
* Self-Awareness and Control: an awareness of one's values, emotions, skills, and drives, and the ability to control one's emotional responses
* Empathy: an understanding of how others perceive situations
* Social Expertness: the ability to build relationships based on an assumption of human equality
* Mastery of Vision: the development and communication of a personal philosophy
The book also includes suggested training combinations and coaching tips."
About the Author
Adele B. Lynn (Belle Vernon, PA) is the founder of Lynn Learning Labs, which consults with companies throughout the world. She is a frequent guest on radio talk shows, as well as a member of the National Speakers Association.
Table of Contents
"Emotional Intelligenc--What Is It?
A Coach's/Trainer's Guide to Helping Employees Improve EQ
How to Use This Guide
Suggested Training Formats
EQ #1--Champion or Chump
EQ #2--Importance Meter
EQ #3--Adding Fuel to the Importance Meter
EQ #4--Rank Order Your Employees
EQ #5--Ask for Feedback
EQ #6--Picture Yourself
EQ #7--Personality Conflict
EQ #8--Music of Our Workplace
EQ #9--Coming Through
EQ #10--Open and Friendly vs. Friendship
EQ #11--Listening Habits
EQ #12--Genuine Listening
EQ #13--Turning into Our Employees
EQ #14--I Was Appreciated
EQ #15--A Grateful Heart
EQ #16--Gifts
EQ #17--Yes, But
EQ #18--Common Mistakes with Gratitude
EQ #19--A Note of Thanks
EQ #20--Dumped On
EQ #21--Doing a Fair Share
EQ #22--The Boss's Fair Share
EQ #23--Action/Reaction
EQ #24--Take a Stand
EQ #25--I Value, We Value
EQ #26--Contribution Spirit Killers
EQ #27--You Expect Me to What?
EQ #28--Great Vision
EQ #29--My Vision
EQ #30--Inspiring Words
EQ #31--Sharing Your Vision
EQ #32--Who Invents?
EQ #33--Visions Apply to People Too
EQ #34--Vision Spirit Killers
EQ #35--Advice from the Pros
EQ #36--Working Toward the Vision
EQ #37--Advice from Employees
EQ #38--Today's Actions Toward the Vision
EQ #39--Fuel the Vision
EQ #40--Picture Yourself
EQ #41--Lessons From Low Points/High Points
EQ #42--It's My Show
EQ #43--Interior Power
EQ #44--Control and Empowerment
EQ #45--Steps for Growth
EQ #46--Spirit Killers That Stunt Your Growth
EQ #47--Your Most Inspired Self
EQ #48--Your Leadership Coat of Arms
EQ #49--More Reflections
EQ #50--The Power of Pictures
Additional Ideas
EQ Activities for Communication Skills
EQ Activities for Team Building
EQ Activities for Interpersonal Skills
EQ Activities for Leaders, Managers, and Supervisors
Recommended Resources"