Synopses & Reviews
Drawing on the authors recent and ongoing research this book explores how to build the organizational capability to realise the strategic potential of information technology. It tackles the gap between theory and practice and how to gain wider adoption of successful socio-technical and benefits-driven approaches to investments in IT.
About the Author
COLIN ASHURST Senior Fellow in Information Systems and Business Transformation in the Business School at the University of Durham, UK. His research interests focus on realizing benefits from IT through business innovation and change. His teaching is directly linked to his research and also builds on his 25 years professional experience as a chartered accountant, consultant and IT manager.
Table of Contents
Introduction
Foundations - Insights from Previous Work
Benefits Realization Capability
Insights into Current Adoption of Benefits-driven Approaches
Succeeding with Benefits Realization
The Challenges of Benefits Realization
Benefits Realization from the IT Portfolio
Building the Capability
Big Picture - the Framework Evolved Through the Research
Practices in Practice - New
Making a Difference - First Steps in a Change Programme
Lessons Learned - Reflections on Research Methods
Looking Ahead - Implications and Opportunities