Synopses & Reviews
Reengineering has captured the imagination of managers and shareholders alike, sending corporations on journeys of radical business redesign that have already begun to transfigure global industry. Yet aside from earning them improvements in their business performance, the shift into more-process-centered organizations is causing fundamental changes in the corporate world, changes that business leaders are only now beginning to understand. What will the revolutions final legacy be?
Beyond Reengineering addresses this question, exploring reengineering's effects on such areas as:
Jobs: What does process-centering do to the nature of jobs? What does a process-centered workplace feel like?
Managers: What is the new role of the manager in a process-centered company?
Education: What skills are vital in the process-centered working world, and how can young or inexperienced workers prepare?
Society: What are the implications of process-centering for employment and the economy as a whole?
Investment: What are the characteristics of a successful 21st-century corporation?
An informed look at one of the most profound changes to ever sweep the corporate world, Beyond Reengineering is the business manual for the 21st century.
Synopsis
Hammer offers powerful insights into the consequences of the reengineering revolution. He addresses the following vital areas: - Jobs: What does process centering do to the nature of jobs? - What does a process-centered workplace feel like? - Managers: What is the newly defined role of managers in a process-centered company? - Education: What skills are vital and how can young workers prepare? - Public Policy: What are the implications for employment and the economy as a whole? - Investment: What will be the characteristics of a successful 21st-century corporation?
Synopsis
Part One: Work Chapter 1. The Triumph of Process
Chapter 2. Voices from the Front Lines (I)
Chapter 3. From Worker to Professional
Chapter 4. Yes, But What Does It Mean for Me?
Part Two: Management Chapter 5. From Manager to Process Owner
Chapter 6. What is Business Anyway?
Chapter 7. What's Football Got to Do with It?
Chapter 8. The End of the Organizational Chart
Chapter 9. Voices from the Front Lines (II)
Part Three: Enterprise Chapter 10. The Soul of a New Company
Chapter 11. Corporate Jericho
Chapter 12. Rethinking Strategy: You Are What You Do
Chapter 13. The Process of Change
Part Four: Society Chapter 14. What I Tell My Children
Chapter 15. Picking Tomorrows Winners
Chapter 16. Utopia Soon or Apocalypse Now?
About the Author
Dr. Michael Hammer is the leading exponent of reengineering and the founder of the reengineering movement. President of Hammer and Company, a Cambridge, Massachusetts management consulting and education firm, Hammer wrote the influential 1990
Harvard Business Reviewarticle, "Reengineering Work: Don't Automate, Obliterate." He also co-authored the bestselling
The Reengineering Revolutionand
Reengineering the Corporation.
Hammer regularly addresses and consults with many of the world's leading companies on the topic of business reengineering. His seminars on reengineering are attended by thousands of people annually.
Hammer has been profiled in Business Week, The New York Times, The Boston Globe, and numerous business publications. He was named one of the four preeminent management thinkers of the 1990's by Business Week and one of America's twenty five most influencial individuals by Time. He was formerly a professor at the Massachusetts Institute of Technology where he received his bachelor's, master's and doctoral degrees.