Synopses & Reviews
The companies that provide the Internet to the rest of the world do not have the luxury of setting high expectations and assuming they will be met. These Internet infrastructure companies (IICs) are responsible for delivering the Internet's promise, including everything from eBusiness and mobile Internet applications to optical services and high-speed access. The Internet's audience takes this promise for granted, and IICs face the daunting challenge of making the Internet, and networks like it, do what the audience expects them to. To meet the expectations they face, IICs must harness the power of their operations support systems (OSSs) - the software systems in the background they use to create, manage, maintain, manipulate and adapt their networks to serve customers reliably and rapidly. Broadband Infrastructure: The Ultimate Guide to Understanding and Delivering OSS/BSS is a "how to" book for Internet infrastructure companies to help them prepare for the decisions they will face when constructing their core OSS strategies and infrastructure. This book provides a source of reference and education to learn the language, methods, and technologies associated with the OSS market. It examines the Internet infrastructure supply chain and how it will be automated. Finally, it brings together a wealth of proven knowledge and advice, gathered from BusinessEdge Solutions' extensive OSS experience, that broadband providers can use to minimize their OSS risks while maximizing their ability to differentiate and compete.
Review
"A comprehensive reference manual for understanding OSS - for everyone from novice to systems engineer. This book delivers an in-depth understanding of the systems at the core of our industry. This is a great practitioner's handbook." (Jerry Batt, VP/CIO Information Technology, Sprint)
Synopsis
Broadband Infrastructure: The Ultimate Guide to Understanding and Delivering OSS/BSS is a "how to" book for Internet infrastructure companies to help them prepare for the decisions they will face when constructing their core OSS strategies and infrastructure. This book provides a source of reference and education to learn the language, methods, and technologies associated with the OSS market. It examines the Internet infrastructure supply chain and how it will be automated. Finally, it brings together a wealth of proven knowledge and advice, gathered from BusinessEdge Solutions' extensive OSS experience, that broadband providers can use to minimize their OSS risks while maximizing their ability to differentiate and compete.
Table of Contents
Foreword. 1: Introduction To IICS And OSS. 1. OSS' Role. 2. What Is An Internet Infrastructure Company (IIC)? 3. IIC Business Models. 4. What Is An OSS? 2: A Detailed Look At OSS. 1. OSS Functionality. 2. Order Management. 3. Handling USOC Codes. 4. Flow-Through Provisioning. 5. Billing And Mediation. 6. Network And Trouble Management 7. OSS In The Cable World. 8. OSS And The Web Portal. 3: Automating The Internet Infrastructure Supply Chain. 1. What Stands In The Way? 2. Lack Of OSS Integration. 3. The Internet Infrastructure Supply Chain: Basic Components. 4. Wholesale-Retail: The DSL Example. 5. New Challenges For Cable OSS. 6. The Mobile World. 7. OSS For The Mobile IIC. 8. Looking At Some Missing Pieces. 9. OSS For 2.5 And 3G Networks. 4: Developing An OSS Strategy. 1. Value Proposition And Business Strategy. 2. Configuration And Process. 3. Enabling Competitive Differentiation. 4. Developing An Implementation Strategy. 5. Big Bang vs. Phased Deployment. 6. Best-Of-Breed vs. OSS-In-A-Box. 7. Risk Mitigation Strategies. 8. Lessons Learned. 5: The Enterprise OSS Platform. 1. OSS Vendors. 2. Evaluating the OSS Vendor And Its Goods. 3. Understanding Vendor Solutions. 4. Evaluating OSS Solutions And Vendors. 5. Evaluating the Applications. 6. Building The OSS Platform. 7. The Web Portal's Role In OSS. 8. B2B Wholesale Portals. 9. Implementation And Architecture Case Studies. 6: Integrating The OSS Platform. 1. Common Integration Objectives. 2. The Integrated OSS Platform. 3.Who Owns The Data? 4. What Are the Transactions That Flow Among Systems? 5. Billing Transactions. 6. Business Goal: Service Assurance Flow-Through. 7. Web-Based Care Transactions. 8. Business Goal: Deriving Integrated Business Intelligence. 9. Why Is Integration So Difficult? 10. Application Programming Interfaces. 11. Business-To-Business Integration. 12. Integration Technologies. 13. EAI Functional Components. 14. Other EAI Component. 15. EAI Vs. Point-To-Point. 16. How Much Time Does Integration Require? 17. Integration Approaches And Phased Implementation. 18. Integration Case Studies. 19. Summing Up Integration. 7: Supporting The Life Of An OSS Integrated Platform. 1. Moving To Production. 2. Lessons Learned In Conversion. 3. Suppor Organization And Cost. 8: Next-Generation OSS. 1. The Driving Force: The Next-Generation Network (NGN). 2. The Technologies And Protocols For NGN. 3. Support For The Next-Generation OSS. 4. Standards And Trends. 9: The Future Of OSS. 1. Network Intelligence And Service Logic. 2. Application Services, Interactive Media And Billing. 3. Further eBusiness Requirements. 4. Integration. 5. OSS Spending. 6. The Effect Of Globalization On OSS. 7. Expertise. 8. velOSSity. Glossary. Index.