Synopses & Reviews
H. L. Goodalls ground-breaking study of what people do with symbols and what symbols do to people explores the lives led by people in organizations. His narratives take on the form of six detective mysteries in which the narrator figures into the plot of the intrigue and then works out its essential patterns.
In the first mystery, "Notes on a Cultural Evolution: The Remaking of a Software Company," Goodall looks at the transition of a Huntsville regional office of a Boston-based computer software company where the lives and social dramas of the participants reflect the current state of high technology.
The second essay and perhaps the most insightful, "The Way the World Ends: Inside Star Wars," penetrates the various defenses of the Star Wars command office in Huntsville to discover its secrets and surprises. Goodall shows how media, technology, fear of relationships, and symbolic images of the future unite into the day-to-day operations of people who believe they are responsible for the outer limits of our nations defense.
"Lost in Space: The Layers of Illusion Called Adult Space Camp" illustrates how a supposedly innocent theme park invites participation in rituals and ceremonies designed to influence a future generation of taxpayers.
In "Articles of Faith," Goodall enters a super mall in Huntsville, noting how shopping centers provide consumers with far more than places to purchase goods and services."How I Spent My Summer Vacation" finds Goodall back in an academic environment, at a conference of communication scholars, where he demonstrates the difficult task of translating cultural understandings from one context to another.
"The Consultant as Organizational Detective" offers the sobering message that real-life mysteries may surprise even the most accomplished sleuth. A concluding chapter, "Notes on Method," and a new autobiographical afterword round out Goodalls penetrating look at our symbol-making culture.
Review
"Goodall ... offers useful insights into the motives, characteristics, and extra-personal influences that . . . shape evolving organizational cultures."Dennis S. Gouran, Professor of Speech Communication, The Pennsylvania State University.
Synopsis
Now available for the first time in paperback and expanded by a new chapter and an afterword entitled "'Surrendering to the Mystery, ' or The Sooner You Arrive, the Further You Have to Go", this ground-breaking study by H. L. Goodall, Jr., examines what happens when a communication scholar ventures out of academia into the community workplace. Using the techniques of social science and literary journalism, Goodall reveals the tensions between order and creativity in the real world and how these tensions place him into a crisis of interpretation. "Becoming an Organizational Detective", the first chapter is a brief autobiographical sketch of how Goodall moved from the role of cultural outsider to that of cultural insider within the high-technology texts and contexts of Huntsville, Alabama. Against this backdrop, he explores the lives led by people within organizations against the backdrop of his own "many-storied story". Through the use of an interpretive field method, cultural ethnography, Goodall utilizes these "many-storied stories" to provide a richer, deeper sense of the experience of a researcher observing and interpreting organizational lives. His stories take on the form of six detective mysteries in which the narrator figures into the plot of the intrigue and then works out its essential patterns. In the first mystery, "Notes on a Cultural Evolution: The Remaking of a Software Company", Goodall looks at the transition of the Huntsville regional office of a Boston-based computer software company where the lives and social dramas of the participants reflect the current state of high technology, a blend of fantasy and stress stemming from that fantasy, that mingle with his own. In"The Way the World Ends: Inside Star Wars", Goodall penetrates the various defenses of the Star Wars command office in Huntsville to discover its secrets and surprises. "Lost in Space: The Layers of Illusion Called Adult Space Camp" illustrates how a supposedly "innocent" theme park invites participation in rituals and ceremonies designed to influence a future generation of taxpayers. In "Articles of Faith", Goodall enters a super mall in Huntsville, noting how shopping centers provide consumers and narrators with far more than places to purchase goods and services. "How I Spent My Summer Vacation" finds Goodall back in a conference of communication scholars where he demonstrates the difficult task of translating cultural understandings from one context to another through the telling of his own tale. In "The Consultant as Organizational Detective", Goodall works within a context of intrigue and deceit worthy of Raymond Chandler as he evaluates relationships of power and authority within a privately held company whose owner has targeted a contentious manager for removal, preferably through voluntary resignation, and dupes Goodall into the general deception. In the final chapter, Goodall shares how his study fits into, or rubs against, the grain of contemporary communication scholarship and offers unusual advice for others who may be considering making "the interpretive turn".
About the Author
H. L. Goodall, Jr., teaches in the Department of Speech and Communication Studies at Clemson University in Clemson, South Carolina.