Synopses & Reviews
Synopsis
Change management is about the control of all changes that have an effect on the IT services. This ranges from changes in IT architecture, processes and tools to metrics and documentation. Managing these changes properly helps organisations maintain their service levels and business operations. This practical book describes the role of change manager in depth, including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.
Synopsis
Extensive advertising and review coverage in the leading business and IT media, and direct mail campaigns targeting IT professionals, libraries, corporate customers and approximately 70,000 BCS members.
Synopsis
Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.