Synopses & Reviews
Managers desiring effective communication should look no further than Communicating for Managerial Effectiveness. Rather than simply offering a skill-building approach to communication, this original volume analyzes the challenges facing managers and suggests creative action plans to resolve critical corporate dilemmas. Based on research gathered from within organizations, actual case studies bring organizational problems to light and present new issues, such as interdepartmental communication and communication ethics. Clampitt's expertise and insight provide a sound understanding of communication problems as well as the practical means to resolve them. Chapters discuss the communication process and then explore the relationship of communication to everyday managerial concerns, such as how to communicate change, give useful feedback, manage new information technologies, communicate across departmental boundaries, create an innovative spirit, and cope with ethical issues. This volume is an invaluable resource for managers, training personnel, and students of business communication, management, and organization studies.
Synopsis
Managers aiming for effective communication should look no further than this original volume. Rather than simply offering a skill-building approach to communication, Communicating for Managerial Effectiveness analyzes the challenges facing managers and suggests creative action plans to resolve critical corporate dilemmas. Based on research gathered from within organizations, case studies bring organizational problems to light and present new issues, such as interdepartmental communication and communication ethics.