Synopses & Reviews
Make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.
Synopsis
Understanding your own style of behavior is the key to effective use of your strengths and the minimizing of your weaknesses in any situation. Sam Lloyd believes that assertive behavior for most people is nothing more than being direct, honest, and respectful when dealing with others. Some people react to the term assertiveness because they believe it describes stubborn and pushy behavior. This book argues that assertiveness is the basis for healthy relationships that have "win-win" outcomes in negotiation, conflict resolution, and normal business dealings. In a systematic sequence of steps, the book takes the reader through examination of three behavior styles and relates that to personality groups. It offers the tools to change behavior and refine communication skills which can lead people to success and accomplishment. One of the key books in the field, sales of the previous editions are now over 150,000 copies.
Synopsis
Make positive assertiveness a productive force in your life.
Table of Contents
Introduction Part 1: How to Develop Positive Assertiveness Three Basic Behavior Styles Can Behaviors Change? Part 2: Ensuring Successful Change The Five Ps of Successful Change Are You Using the Right Maps? Self-Fulfilling Prophecy Positive Mental Imagery Programming Yourself for Success Part 3: Feelings: The Emotional Part of Assertiveness The Emotions of Assertiveness Choice and Win-Win Relationships Talking About Feelings Part 4: Changing Your Behaviors Choosing Assertive Words Carefully Body-Language Signals Stop Signs and Green Lights Part 5: Expanding Your Assertiveness Four Assertive Styles Sending Assertive Messages Identify Styles to Enhance Communication Part 6: Assertive Power Steps Four Steps to Assertive Communication Step 1: Repeat the Question or Statement Step 2: Command, Don't Ask Step 3: Add Emotion Step 4: Introduce Consequences Part 7: Assertive Confrontation Defining the Problem Five Tools for Successful Confrontation Active Listening Goals for the Present and Future Give Yourself Credit for Success Appendix Summary and Review Follow-Up Practice Exercises