Synopses & Reviews
Trust is foundational to people's lives in contemporary societies, a fact sharply highlighted by recent practices associated with the financial markets, international security, science and technology, marketing and public relations, and even more pervasively and ever-presently in the delivery, for example, of health and welfare services, in educational policy and practice, in legal processes, and in the public and private arenas of political and religious institutions. Discourses of Trust presents invited chapters from leading practitioners and researchers exploring how Trust and misTrust are discursively constructed across key social and professional domains. The thesis of this volume is that Trust-related and Trust-bearing issues are central to our understanding of how the conduct of professional practices impacts on human relationships in social life.
Synopsis
This book explores the significance of sport in the understanding of past and current societal dynamics in the Arab world. It examines sport in relation to cultural, political and economic changes in the Arab World, including nationstate building, the formation of national identity and international relations in postcolonial context.
Synopsis
The first book to bring together researchers and practitioners from a range of professions and institutions in exploring how people develop and may lose Trust through the ways in which they speak, write and act. Includes practical examples of how to conduct Trust-related research using tools from applied linguistics and discourse analysis.
About the Author
CHRISTOPHER N. CANDLIN is Senior Research Professor in Linguistics at Macquarie University, Sydney, Australia. He researches in discourse analysis and pragmatics especially in the contexts of public institutions and professions. He has held Professorships in Applied Linguistics at Lancaster, UK; The City University of Hong Kong; The UK Open University, and Honorary Professorships at the Universities of Lancaster, Nottingham and Cardiff, and at Beijing Foreign Studies University, and was President of the International Association of Applied Linguistics (AILA). He publishes widely in Applied Linguistics and sits on the Editorial Boards of several major journals in the field. Recent book publications include Discourses of Deficit (with Jonathan Crichton); The Handbook of Communication in Organisations and Professions (with Srikant Sarangi) and The Discourses of Dispute Resolution (with V.K.Bhatia and M.Gotti).JONATHAN CRICHTON is a Lecturer in Applied Linguistics and Research Fellow in the Research Centre for Languages and Cultures at the University of South Australia. His research focuses on the role of language in interactions that shape people's life chances in health, medical and educational settings. He has collaborated extensively with practitioners in fields such as aged care, psychiatry, language education and law, writing interdisciplinary papers in a range of international journals and edited collections, and is the author of The Discourse of Commercialization, and co-editor, with Christopher Candlin, of Discourses of Deficit , both with Palgrave Macmillan.
Table of Contents
Contents
List of Tables and Figures
List of Contributors
From Ontology to Methodology: Exploring the Discursive Landscape of Trust; C.N.Candlin and J.CrichtonPART I: TRUST IN HEALTH AND SOCIAL CARE
Trust in what Others Mean: Breakdowns in Interaction between Adults with Intellectual Disabilities and Support Staff; C.Antaki and W.M.L.FinlayTrust, Distrust, and Communication Accommodation among Hospital Doctors; D.G.Hewett, B.M.Watson and C.GalloisEngendering Trust in a Multi-party Consultation Involving an Adolescent Patient; C.O'Grady and C.N.CandlinTrust after Medical Incidents; K.Beitat, G.Bentele & R.IedemaAt the Boundaries of the Clinic: Discourses of Trust in Amputee Care; L.Manderson and N.WarrenPursuing Trust in Child Protection Meetings: Familiarization and Informality; C.Hall, A.Mäkitalo, S.Slembrouck and P.Doherty PART II: TRUST IN EDUCATIONAL ORGANISATIONS
'Will there be flowers shoved at me?': A Study in Organisational Trust, Moral Order and Professional Integrity; J.CrichtonGoffman's Theory of Self and the Social Order: Trust and Conflict in an Intercultural Education Workplace; M.J.Torpey and N.H.JohnsonPART III: TRUST IN FINANCIAL SERVICES
Achieving Professional Trustworthiness: Communicative Expertise and Identity Work in Professional Accounting Practice; A.Jones and S.SinProducing Trust in Country Financial Narratives; C.BourneTrusting the High Street Bank: Understanding Consumer Trust in a Major Financial Institution; J.DelinPART IV: TRUST IN LEGAL PROCESSES
'You say 'I'm sure' but you're not, are you?': Trust and Distrust in Police Interviews; F.RockThe Role of Media Discourses in Undermining Trust in the Legal Profession; R.SpencerPart V: TRUST IN SCIENCE AND TECHNOLOGY
Nanotechnologies and Trust; A.Anderson and A.PetersenThe Discursive Production and Impairment of Public Trust through Rhetorical Representations of Science: The Case of Global Climate Change; G.SmartPart VI: TRUST IN BUSINESS PRACTICES
Trust or Betrayal: Immigrant Engineers' Employment-seeking Experiences in Canada; J.Kerekes, J.Chow, A.Lemak & Z.PerhanLack of Trust in the Organizational Context: A Study of Accounts in a Privatized Company; M.do Carmo Leite de Oliveira, J.de Vilhena & J.de Vilhena NovaesDiscourse Analysis, Trust and Marketing; S.Halliday and M.CatulliTalking and Doing Trust in Community Relations; H.Jackson