Synopses & Reviews
Fire Service Personnel Management, 3/e
Steven T. Edwards
Unique in focus and content, Fire Service Personnel Management is written with basic public personnel management concepts and incorporates fire service applications and examples throughout, while serving as both a successful text in the classroom and as a top-notch resource for promotional officer candidates preparing for exams. Reflecting the author's extensive experience as a fire chief of a large fire department and a state fire training director, it features insights, discussions, and real-world examples that fire service personnel will recognize and relate to instantly. Updated topics include: fire service personnel development, professional qualifications, recruitment, and diversity issues. A must-have for any practicing or prospective fire service personnel manager!
In the third edition you will find:
- New section on fire service personnel development along with professional qualifications at the end of each chapter
- Expanded section on managing diversity in the fire service
- Information on distance education and other training techniques
- More information on how to handle workforce issues, training and development, and performance appraisals
- Fire department health and safety covered in detail
- Case studies at the end of each chapter to reinforce learning and discussion
- End of chapter web resources for further enrichment
- A new Companion Website www.pearsonhighered.com/edwards containing additional exercises and tools
Visit www.bradybooks.com for…
Other Titles of Interest:
Bruegman, Fire Administration I, 1/e (0-13-172084-8)
Marinucci, Fire Chief’s Guide to Administration and Management, 1/e (0-13-613110-7)
Wong/Olson, Multicultural and Diversity Strategies for the Fire Service, 1/e (0-13-238807-3)
Brady/Prentice Hall Health
Upper Saddle River, NJ 07458
www.bradybooks.com
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Synopsis
Fire Service Personnel Management is written with basic public personnel management concepts and incorporates fire service applications and examples throughout, while serving as both a successful text in the classroom and as an excellent resource for promotional officer candidates. Updated topics include: fire service personnel development, professional qualifications, recruitment, and diversity issues. The book is a top-notch resource for promotional officer candidates and current managers in the fire service.
About the Author
Steven T. Edwards is the director of the Maryland Fire and Rescue Institute of the University of Maryland. The Maryland Fire and Rescue Institute is the state's comprehensive training agency for emergency services, training more than 34,000 students each year. He is a former fire chief of the Prince George's County Fire Department in Maryland, where he served for 25 years in a variety of positions from high school cadet to fire chief. Edwards also serves as chair of the board of directors of the Safety Equipment Institute, chair of the Congressional Fire Service Institute National Advisory Committee, as well as numerous local- and state-level appointments. In 1997, he was elected as the president of the North American Fire Training Directors.
Edwards is a graduate of the University of Maryland University College (UMUC) with a bachelor's degree in fire service management and a master's degree in general administration. Both degrees were achieved with summa cum laude honors. He has attended the Harvard University John F Kennedy School of Government "Program for Senior Executives in State and Local Government" and the National Fire Academy, and has presented at national conferences and seminars. Edwards is currently a member of the adjunct faculty at UMUC, teaching its course in fire service personnel management.
During his career of more than 35 years in fire service, Edwards received numerous awards and honors, including the Prince George's County Fire Department "Gold Star of Valor" in 1979 for the rescue of two firefighters at a major fire and explosion. During his tenure as fire chief, the department received the IAFC Award for Excellence as well as twenty-eight National Association of Counties Awards for Excellence. While continuing his fire service career at the University of Maryland, the Maryland Fire and Rescue Institute was selected as the Congressional Fire Service Institute National Fire Service Organization of the Year for 1999. In addition, Edwards received the University of Maryland President's Distinguished Service Award in 2003 for exceptional performance, leadership, and service.
Table of Contents
Chapter 1: Overview of Personnel Management
Introduction
Elements of Personnel Management
Personnel Management: Today and Tomorrow
Team-Based Organizations
Values and Personnel Management
Ethics
Relationship with Personnel Office
Chapter 2: Workforce Issues of the Twenty-First Century
Introduction
Demographics
Fire Service Demographics
Managing Diversity
Fire Service Workforce Issues
Fire Service Organizational Benefits of Diversity
Fire Service Positive Work Environment
Alternative Dispute Resolution
Chapter 3: Legal Issues
Introduction
The Law and Personnel Management
Federal Statutes
Executive Orders
State and Local Laws
Common Law
Sexual Harassment
Preventing Sexual Harassment
Fire Service Equal Employment and the Law
Americans with Disabilities Act (ADA)
Relationship with Legal Counsel
Court System
Chapter 4: Job Analysis and Design
Introduction
Job Analysis
Job Analysis Methods
Job Analysis Information Sources
Job Description
Job Classification
Job Enrichment
Relationship with Personnel Office
Chapter 5: Fire Service Recruitment
Introduction
Recruitment
Recruitment Process
Recruiting to Improve Diversity
Volunteer Fire Department Recruitment/Retention
Executive Recruitment
Chapter 6: Selection for Employment and Promotion
Introduction
Selection Standards
Selection Methods
Assessment Centers
Promotional Process
Chapter 7: Training and Development
Introduction
Training Assessment
Adult Learning Principles
Taxonomy of Educational Objectives
Curriculum Development
Test Item Construction
Distance Education
The Instructor
Fire Training Academies
Certification Systems
Career Development
Training Safety
Chapter 8: Performance Appraisal
Introduction
The Need for Performance Appraisal Systems
Performance Assessment Techniques
Appraisal Errors
Elements of a Performance Appraisal System
Preparing for the Performance Review Meeting
Conducting the Performance Review
360-Degree Feedback
Legal Implications of Performance Appraisal
Chapter 9: Discipline
Introduction
Organizational Control
Disciplinary Actions
Progressive Discipline
Disciplinary Proceedings
Discipline in the Fire Service Environment
Exit Interviews
Chapter 10: Health and Safety
Introduction
Approaches to Safety
Occupational Safety and Health Administration
Fire Service Health and Safety Issues
NFPA Health and Safety Standards
Safety in the Fire Service Environment
Employee Assistance Programs
Violence in the Workplace
Chapter 11: Labor Relations and Collective Bargaining
Introduction
Unionization
Labor Legislation
Union and Bargaining Unit Organization
Contract Negotiations
Grievances
Enlightened Labor Relations
Chapter 12: Productivity and Performance
Introudction
Productivity
Increasing Productivity
Performance Management
Kaizen Principles
Motivation
Performance Incentives
Chapter 13: Fire Service Professional Development
Introduction
Professional Development
Mentoring Programs
Developmental Opportunities
Fire and Emergency Service Higher Education
Fire Service Professional Development