Synopses & Reviews
The Triumph of Technology is taken from Lord Alec Broers 2005 BBC Reith Lectures on the role and importance of technology in our lives. The lectures discuss the way technology has shaped life since the beginnings of civilization, explaining how we owe to technologists most of what drives our world today, how technologies develop, and the excitement of the modern creative process. There are some who believe that technology's future development should be controlled, and that it may already have gone too far, especially in areas such as the use of energy - something which has the potential to permanently harm our environment. Alec Broers argues that although we need to understand such dangers, and use technology wisely, it can improve our lives - that we must look to technology to solve many of the problems that threaten our planet. Included here are the complete lectures plus a new introduction and conclusion.
Synopsis
The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM.
This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy.
Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.