Synopses & Reviews
Synopsis
Governments the world over are consistently outpaced by digital change, and are falling behind.
Governments worldwide have lost the trust and faith of citizens and other stakeholders. A steady decline in public sector performance, a reluctance to revisit existing business models within government, and the sheer pace of technological change experienced in the past decade have put the public sector at a crossroads. If governments wish to govern stakeholders in ways that reflect their commitment to service, they will need to make a radical change over the next decade.
Through the eyes of industry, academic, and government experts, Government Digital lays down a blueprint for that change. Keeping government relevant will take nothing short of a metamorphosis of the public sector. The old ways of doing things cannot continue in the new world, or governments worldwide risk becoming obsolete.
Synopsis
Governments all over the world are consistently outpaced by digital change, and are falling behind.
Digital government is a better performing government. It is better at providing services people and businesses need. Receiving benefits, accessing health records, registering companies, applying for licences, voting -- all of this can be done online or through digital self-service. Digital technology makes government more efficient, reduces hassle, and lowers costs. But what will it take to make governments digital?
Good governance will take nothing short of a metamorphosis of the public sector. With contributions from industry, academic, and government experts -- including Hillary Hartley, chief digital officer for Ontario, and Salim Ismail, founder of Singularity University -- Government Digital lays down a blueprint for this radical change.