Synopses & Reviews
Synopsis
The Third Edition of this widely used text provides manual therapists with much-needed guidance on taking client histories, setting functional goals, communicating with health care and legal professionals, documenting outcomes, and billing insurance companies. This edition includes crucial information on HIPAA regulations, new and updated blank forms, and lists of codes for self-referred patients and for insurance verification forms.
Reader-friendly features include sidebars, case studies, chapter summaries, and useful appendices. A front-of-book CD-ROM includes the blank forms for use in practice, a quick-reference abbreviation list, and a quiz tool to review key concepts. Faculty ancillaries are available upon adoption.
Synopsis
Learn effective communication to become a vital member of the healthcare team! As a part of the health care team, massage therapists need to understand how to effectively communicate, be it with a client, other health care providers, insurance professionals, and members of the legal field, and understand the measurement tools and documentation forms they will encounter as they practice. Hands Heal is the only text that provides crucial guidance on taking client histories, setting functional goals, and documenting treatment outcomes. In this new, updated fourth edition, author Diana Thompson relies on her vast experience as a massage practitioner, research consultant and educator to create a comprehensive resource on communication, insurance billing and case report writing for massage therapy students and practitioners. For practicing massage therapists, these sample forms will be of immediate value in putting concepts into practice.
Table of Contents
SECTION I: COMMUNICATION 1
- Communication and the Therapeutic Relationship 3
- Communication with the Health Care Team 33
- Communication with the Legal Team 49
SECTION II: DOCUMENTATION 69
- Why Document? 71
- Documentation: Intake Forms 85
- Documentation: SOAP Charting 121
- Wellness Charting for Manual Therapies: Energy Work and Relaxation Therapies; Event, On-Site, and Spa Venues 155
SECTION III: BILLING AND ETHICS 173
- Insurance Billing 175
- Ethics 217
APPENDICES 235
- Glossary 237
- Blank Forms 245
- Case Studies 287
- Personal Injury 289
- Workers' Compensation 313
- Wellness 335
- Abbreviations List 343
- ICD-9 Coding for Self-Referred Patients 347
- Contact Information 349
- Offices of Insurance Commissioners 349
- Workers' Compensation 355