Synopses & Reviews
This introduction to intercultural communication provides students with a clear model for examining communication within cultural, micro-cultural, environmental, socio-relational, and perceptual contexts.
The text also highlights influences such as values, ethnicity, physical geography, and attitudes and then examines certain means of interaction, including body language, eye contact, and the exchange of words. Additional topics covered include the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.Sample cross-cultural dialogues demonstrate how the various concepts discussed manifest themselves in human interaction.Self-report instruments help students understand themselves and assess their performance and skill development as they learn the important concepts of intercultural communication.A content-rich web site offers resources for instructors and students, including PowerPoint slides to enhance class presentations.A Student Workbook packaged with the text includes exercises, assignments, and self-assessments.