Synopses & Reviews
This is a practical guide describing the ISO9000 standards. Written to assist in the organization of a company in preparation to meet the standards appropriate to its operation, it covers three major types of companies: manufacturers, software developers and service companies. This book addresses the relationship of the standards to other quality movements such as total quality management, materials and resource planning at a key point in time. Examples and sample forms are included. Organization for implementation, preparation of documentation, consultants, auditors and registrars is comprehensively discussed with end of the chapter review questions evaluating the learning process and critical thinking. Ideal for use as a supplement to a core mechanical technology text or for use as a stand-alone text in a Total Quality Management course.
Synopsis
This book serves as an ideal, non-quantitative introduction to ISO 9000 standards for middle managers and supervisors. It is a practical guide describing the ISO 9000 standards, organization of a company in preparation to meet the standards appropriate to its operation and the relationship of the standards to other quality movements.
Description
Includes bibliographical references (p. [191]-192) and index.
About the Author
Charles A. Schuler is a Professor at the California University of Pennsylvania in California, Pennsylvania. He is currently acting as technology consultant to the Nu-Metrics Corporation in Vanderbilt, Pennsylvania and Advanced Microsystems in Uniontown, Pennsylvania. Mr. Schuler is the author several electronics books for Glencoe/McGraw-Hill. Jesse Dunlap is the President of Jesse Dunlap Associates in York, Pennsylvannia. A company that aids clients such as A&T Microelectronics, Hershey Foods, The Carbide/Graphite Group, Inc., and Kimball International in preparing for and achieving ISO certification, and implementing TQM techniques. Katherine L. Schuler is the Director of Technical Publications at ABB Power T & D Company in Raleigh, North Carolina.
Table of Contents
Introduction and History of Standards. Benefits of ISO 9000 Registration. Organizing for ISO Implementation. Consultants and Registrars. The ISO Elements. Relationship of ISO 9000 to TQM, MRP, and JIT. ISO 9000-3: Quality in Software. ISO 9004-2: Qualitiy in Service. Implementation and Audit Preparatioin. Registration Maintenance and the Future