Synopses & Reviews
ITS TIME FOR YOU TO INCREASE EMPLOYEE ACCOUNTABILITYNO EXCUSES! “Very engaging! Grimshaw and Baron provide practical coaching points on how to translate leadership intentions into results.”
DAVE HILFMAN, SENIOR VICE PRESIDENT, CONTINENTAL AIRLINES
“A timely collection of valuable lessons on how to prevent excuses before they happen.”
MICHAEL PIETRUNTI, PRESIDENT and CHIEF EXECUTIVE OFFICER, KYOCERA MITA AMERICA, INC.
“Jam-packed with authentic examples and insights, this book encourages all leaders to actively look in the mirror and pay keen attention to the eff ective execution of their most important responsibilities.”
JEFF IRMER, VP OF SALES, THE AMERICAS, HONEYWELL AUTOMATION AND CONTROL SOLUTIONS
“Its never been more important for leaders to take responsibility and drive accountability. Unfortunately, in too many organizations those are just words. Grimshaw and Baron provide practical guidance on how to translate these ideas into authentic actions.”
JEFFREY A. HIRSCH, REGIONAL PRESIDENT, RESIDENTIAL SERVICES, NEW YORK CITY REGION, TIME WARNER CABLE
About the Book
There are three kinds of employees: Some are Saints; theyre always accountable. Some are Sinners; theyre never accountable. But most are Save-ables; sometimes they make good choices, sometimes they dont. What makes the diff erence? Leadership without Excuses has the answers.
Jeff Grimshaw and Gregg Baron help you put an end to the Save-ables poor choices and excuse-makingand convert them into Saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality.
In order to save the Save-ables, you need to:
- BOOST THE CLARITY AND CREDIBILITY OF YOUR HIGH EXPECTATIONS
- REWARD WHAT YOU WANT TO SEE MORE OFAND STOP TOLERATING WHAT YOU DONT
- PROMOTE PERSONAL OWNERSHIP WHILE STRETCHING YOUR PEOPLE
- TAP INTO HIDDEN SOURCES OF MOTIVATION
- USE YOUR AUTHORITY EFFECTIVELY BUT WISELY
- TREAT MISTAKES AS INTELLECTUAL CAPITAL
- PREVENT EXCUSES BEFORE THEY HAPPEN
Theres no excuse for putting up with excuses. Leadership without Excuses is for anyone who actually wants to do something about it. Its the definitive guide to taking excuses out of the system and creating an environment where accountability and performance are consistently high. With this game-changing guide, youll stop the excuses in their tracks and put your team on the path to success. Find out more at www.takeawayexcuses.com
Synopsis
IT'S TIME FOR YOU TO INCREASE EMPLOYEE ACCOUNTABILITY--NO EXCUSES
Very engaging Grimshaw and Baron provide practical coaching points on how to translate leadership intentions into results.
DAVE HILFMAN, SENIOR VICE PRESIDENT, CONTINENTAL AIRLINES
A timely collection of valuable lessons on how to prevent excuses before they happen.
MICHAEL PIETRUNTI, PRESIDENT & CHIEF EXECUTIVE OFFICER, KYOCERA MITA AMERICA, INC.
Jam-packed with authentic examples and insights, this book encourages all leaders to actively look in the mirror and pay keen attention to the eff ective execution of their most important responsibilities.
JEFF IRMER, VP OF SALES, THE AMERICAS, HONEYWELL AUTOMATION AND CONTROL SOLUTIONS
It's never been more important for leaders to take responsibility and drive accountability. Unfortunately, in too many organizations those are just words. Grimshaw and Baron provide practical guidance on how to translate these ideas into authentic actions.
JEFFREY A. HIRSCH, REGIONAL PRESIDENT, RESIDENTIAL SERVICES, NEW YORK CITY REGION, TIME WARNER CABLE
About the Book
There are three kinds of employees: Some are Saints; they're always accountable. Some are Sinners; they're never accountable. But most are Save-ables; sometimes they make good choices, sometimes they don't. What makes the diff erence? Leadership without Excuses has the answers.
Jeff Grimshaw and Gregg Baron help you put an end to the Save-ables' poor choices and excuse-making--and convert them into Saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality.
In order to save the Save-ables, you need to: BOOST THE CLARITY AND CREDIBILITY OF YOUR HIGH EXPECTATIONS REWARD WHAT YOU WANT TO SEE MORE OF--AND STOP TOLERATING WHAT YOU DON'T PROMOTE PERSONAL OWNERSHIP WHILE STRETCHING YOUR PEOPLE TAP INTO HIDDEN SOURCES OF MOTIVATION USE YOUR AUTHORITY EFFECTIVELY-- BUT WISELY TREAT MISTAKES AS INTELLECTUAL CAPITAL PREVENT EXCUSES BEFORE THEY HAPPEN
There's no excuse for putting up with excuses. Leadership without Excuses is for anyone who actually wants to do something about it. It's the definitive guide to taking excuses out of the system and creating an environment where accountability and performance are consistently high. With this game-changing guide, you'll stop the excuses in their tracks and put your team on the path to success. Find out more at www.takeawayexcuses.com
Synopsis
Warning: This book will change the way you lead and succeedno excuses! “Theres no accountability!” You probably say it every time your people fail to deliver the results on which youve staked enormous resourcesnot to mention your reputation. And youre probably right. The lack of accountability is one of the greatest drags on any business.
Leadership Without Excuses helps you take control of this chronic problem and launch a leadership program focuses on engaging employees, executing strategy, and managing ethics and liability. The authors explain how to achieve this first by dividing your workforce into three neat categories:
- Saints, employees who perform well under any conditions
- Sinners, the lost causes who dont belong in a work environment to begin with
- Save-ables, the vast majority of any workforce, whose performance depends on the quality of their leader
The authors then arm you with know-how for instilling a sense of accountability in the Save-ables. Youll immediately notice a dramatic increase in employee performance, making it easier to ensure SOX compliance, align the workforce with a new strategy, increase sales, or turn around problem teams.
This game-changing guide helps end the excuses and puts your people on the path to quick, effective, and continuous success.
About the Author
Jeff Grimshaw, a partner in the firm MGStrategy, is an expert on accelerating accountability and alignment. Over two decades, hes helped hundreds of leaders deliver the results on which theyve staked their reputations. Grimshaw serves as senior advisor, Leadership Solutions, at stickK.com, helping leaders apply powerful insights from behavioral economics to improve performance. With POW/MIA activist Paul Pinkerton, he cofounded Pauls Kids Vietnam Childrens Charity. Visit Jeff at mgstrat.com.
Gregg Baron is president of Success Sciences, a research-based performance improvement firm that focuses on the points of customer contact (sales, service, collections, and technical service quality). As a certified management consultant, Gregg has more than two decades of experience helping senior leaders enhance their practices for leading change. Gregg is also a founding principal in The Institute for Organizational Effectiveness. Visit Gregg at success-sciences.com.
Table of Contents
Part I: Practicing Leadership without excuses1. Leaders get people to do stuff
2. Leaders take away excuses
3. Leaders don't make excuses
4. Leaders Save the Saveables
Part II: Proven Practices-What Works and What Doesn't
5. Elevating employee role performance
6. Driving effective performance management
7. Staying out of Jail (Ensuring compliance)
8. Aligning employees with strategy
9. Equipping employees to live the brand
10. Promoting cross-silo collaboration
11. Promoting innovation
12. Managing a crisis
13. Enhancing sales effectiveness
14. Getting results when you have no authority and nobody loves you (for IT, HR, etc.)
15. Cutting costs and getting consultants under control
16. Achieving results in complex projects
17. Preventing catastrophic failure…when failure is likely (but not an option)