Synopses & Reviews
A must-read for managers of small HRD departments...filled with useful tools, examples, and guidelines on how to make the best use of resources to meet the needs of the organization.--Janet O'Donnell Nelson, Director of Training and Education, The Chase Manhattan Bank, N.A.
This hands-on tool kit is specifically designed to help small HRD departments maximize its resources. This operating manual will help you successfully adapt strategies used by large training departments to meet your organization's needs.
You'll get numerous checklists, valuable case examples, and reproducible worksheets to help you apply the proven techniques for budgeting, program development, evaluation, and more. The author gives you success stories from a huge variety of industries. You'll find it to be your survival guide for successfully running an HRD department with minimal resources.
Learn how to:
- Conduct a needs analysis study and make use of organizational data and feedback
- Employ internal and external resources to develop programs that meet strategic business needs
- Create and manage a budget
- Use meetings, newsletters, and electronic mail to effectively market programs and services
- Conduct program evaluations that accurately pinpoint the strengths as well as areas for improvement in their programs...and much more!
The spiralbound format facilitates quick reference. This book won't leave your desk!
Review
"A must-read for managers of small HRD departments... filled with useful tools, examples, and guidelines on how to make the best use of resources to meet the needs of the organization." (Janet O'Donnell Nelson, director of training and education, The Chase Manhattan Bank, N.A.)
"This is the closest thing to an operating manual as you'll find in the field." (Jack P. Lerner, director, management development and training, C. R. Bard, Inc.)
Synopsis
A hands-on tool kit to help managers of one-to-three-person departments. Reveals how managers who are new to the department head role can maximize scarce resources and adapt the successful strategies used by large training departments to meet their organization's needs. Valuable case examples, numerous checklists, and fifteen reproducible worksheets help managers directly apply these proven techniques for program development, evaluation, and more. Sharing success stories from such varied industries as financial services, health care, and pharmaceuticals, Managing a Small HRD Department shows managers how to:
- Conduct a needs analysis study and make use of organizational data and feedback
- Employ internal and external resources to develop programs that meet strategic business needs
- Create and manage a budget
- Use meetings, newsletters, and electronic mail to effectively market programs and services
- Conduct program evaluations that accurately pinpoint the strengths as well as areas for improvement in their programs.
Description
Includes bibliographical references (p. 259-263) and index.
About the Author
CAROL P MCCOY is director of corporate training and development, UNUM Life Insurance Company of America. She worked for several years as a training designer and instructor in the corporate training department of Chase Manhattan Bank where she created and managed a small HRD department in the international consumer banking division. Directing one- or two-person operations, she oversaw management training for employees in fifteen countries.
Table of Contents
SETTING THE STAGE FOR SUCCESS.
Small Department, Big Impact: Establishing Credibility.
Assessing Your Company's Business Priorities and HRD Needs.
Creating a Business-Focused HRD Plan.
Developing a Cost-Effective Delivery Strategy.
Building and Negotiating a Budget.
TURNING YOUR VISION INTO REALITY.
Managing Program Development.
Attracting Your Customers.
Mastering the Art of Program Logistics.
Ensuring and Evaluating Program Effectiveness.
KEEPING THE DEPARTMENT ON TRACK.
Managing Your Budget.
Making Time for Your Own Learning.
Preparing to Address Future Challenges.
Resources: Fifteen Worksheets for Planning and Evaluation.