Synopses & Reviews
The forces of change are all around, in the form of new technological developments, changing legal requirements and new bosses and business partners. In these uncertain times, the success of businesses often depends on the ability of their managers and executives to keep up with the pace of change and constantly seize new opportunities.
Managing Change helps managers and executives through the maze of change and allows them to regain control and embrace transformation. It is a practical introduction to understanding both infrequent and everyday changes, and offers helpful advice on how best to anticipate and approach them. This book is a great resource for those new to managerial positions.
Synopsis
-Provides a comprehensive overview of the current business landscape and circumstances that lead to change
-Offers tips and tools to help prepare for, prompt and communicate change effectively
-Includes a free application for iPhones that provides extracts from nine books in the Creating Success series, quotes and tips from the experts.
About the Author
Patrick Forsyth runs Touchstone Training & Consultancy and specializes in marketing, sales and communications skills. Writing is a significant part of his own work portfolio. He is the author of more than fifty successful business books, including Successful Time Management and How to Write Reports and Proposals (all Kogan Page). He also writes regularly for a number of business journals, and for Writing Magazine. Table of Contents
Introduction: change - a synonym for success 1 The nature of change
Why organisations must change
Strategic change
Innovative change
Changing behaviour
Influences on behaviour
People's motivation to change
How motivation assists change
2 Preparing for change
Barriers to change
The success factors
3 Prompting successful change
Factors facilitating change
Making it work
Implementation of innovative changes
Implementation of strategic change
Overcoming resistance
Anticipating possible resistance
Providing an answer
4 Communicating change
The power of clarity
The impact of culture
Setting the scene
No secrets
Decisions about communication
When conflict strikes
Resolving conflict
A systematic approach
Empowerment
Making it work
5 Change in practice
Example 1: changing technology (QR codes)
Example 2: changing people (mentoring)
Example 3: moving
Now stone unturned
6 Fit for change
The danger of change
The opportunity of change
Getting the most from job appraisals
Development to change your competence
Getting to grips with the development process
Methods of development
Analyse and update yourself
Achievement and results
Agent for change
Afterword
Key questions