Synopses & Reviews
You're only as good as your team. So how do you make sure your team is as good as it could be?
Improving team performance is what you are there for as a manager. The better you are, the better your team will be.
Successful performance management is all about having the right tools and knowing when and how to apply them. Managing for Performance provides you with exactly this: proven practical techniques and innovative guidance.
Designed to be a constant reference throughout your career, this ultimate guide to high performance gives you all the direction and support you need to create an environment where people want to give their best.
"An excellent practical handbook that speaks directly to managers and encourages them to assess their own performance and style. The format is ideal - easy to digest and divided into accessible sections."
Sheila Browne, Senior Learning and Development Consultant, BBC Training & Development
"Managing for Performance provides a thoughtful hands-on guide to getting the best from yourself and your team."
Kai Peters, Chief Executive, Ashridge Business School
About the Author
Pam Jones BA Hons MBA
Pam Jones is Programme Director of The Performance Through People and Leading Complex Teams programmes at Ashridge Business School. Working with managers from all walks of life, Pam focuses on helping them discover ways to work more effectively with others and achieve better results. Through her research, teaching and writing, Pam aims to bring together the experience and practice of performance and people management, helping managers and leaders develop their skills to meet the challenges of today and the reality of tomorrow.
Her previous publications include Delivering Exceptional Performance (Times Pitman 1996) and The Performance Management Pocket book (Management Pocket Books 1999).
Table of Contents
Contents list
Introduction
- Why performance management is a bigger challenge than ever before
- How to use the book
- Testing your skills
- Getting feedback from others
Chapter 1 ¿ Yourself
Questions and skills analysisBeing the best leader you can beDelivering results ¿ what worksDeveloping performance flexibilityCreating a positive performance climateHoning your core skills ¿ listening, feedback and coachingCreating a self development plan ¿ setting your own performance goalsChapter 2 ¿ Your people
Understanding others ¿ questions and skills analysisMotivation turned upside downTapping into individual valuesUnderstanding Xs and YsManaging the 3 Ps ¿ poor performers, plateaued and potentialsDeveloping your motivationsl map and people performance planChapter 3 ¿ Your team
Team performance ¿ questions and skills analysisTeams ¿ new structures, new successAnalysing your team contribution ¿ adding valueTeam processes ¿ keeping your focus on the teamA model for team successCreating a strategy for developing high performance teamsChapter 4 ¿ The processes
Understanding performance processes - questions and skills analysisPerformance processes that workMeasuring for successRewarding for successMaking the most of the review processDeveloping potentialCreating a performance process planChapter 5 ¿ The organisation
Understanding the organisation - questions and skills analysisGetting to the heart of the organisationUnderstanding the impact of organisational changeWorking with the change processSupporting others through changeCreating a strategy for change