Synopses & Reviews
Provides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace.
Review
``An invaluable guide for most practicing mediators, a volume that no one should be without.
``A thorough as well as comprehensive guide to mediation. . . . Should be on every mediator's `must read' list.