I. INTRODUCTION. 1. Using the Instructional System. 2. Laboratory Familiarization.
3. Electrical and Mechanical Safety.
4. Hand Tool Identification and Use.
II. BASIC SKILLS. 5. Microcomputer Familiarization.
6. Electrical Component Identification.
7. Integrated Circuit Removal and Insertion.
8. Soldering and Desoldering Techniques.
III. THE WINDOWS OPERATING SYSTEM. 9. The Early Days of Windows.
10. An Introduction to Windows 95 and 98.
11. An Introduction to Windows NT and Windows 2000.
12. The Desktop.
13. The Control Panel.
14. Windows Explorer.
15. Managing Printers.
16. Accessories Introduction.
17. An Introduction to Networking with Windows.
18. Installing New Software.
19. Installing New Hardware.
20. Windows CE.
21. Other Network Operating Systems.
IV. COMPUTER NETWORKS. 22. What Is a Computer Network?
23. Network Topology.
24. Networking Hardware.
25. Networking Protocols.
26. Network Applications.
27. The Internet.
28. Electronic Mail.
29. Network Design and Troubleshooting Scenarios.
30. Windows NT Domains.
31. An Introduction to Telecommunications.
V. MICROCOMPUTER HARDWARE. 32. Computer Environments.
33. System Teardown and Assembly.
34. Power Supplies.
35. Floppy Disk Drives.
36. The Motherboard Microprocessor and Coprocessor.
37. The Motherboard Memory.
38. Motherboard Expansion Slots.
39. Power-On Self-Test (POST).
40. Motherboard Replacement and Setup.
41. Hard Disk Fundamentals.
42. Hard Drive Backup.
43. Hard Disk Replacement and File Recovery.
44. Video Monitors and Video Adapters.
45. The Computer Printer.
46. Keyboards and Mice.
47. Telephone Modems.
48. CD-ROM and Sound Card Operation.
49. Multimedia Devices.
VI. SELECTED TOPICS. 50. An Introduction to Intel Microprocessor Architecture.
51. Computer Languages.
52. Hardware and Software Interrupts.
53. The Advanced Intel Microprocessors.
54. A Detailed Look at the System BIOS.
55. Windows Internal Architecture.
56. Computer Viruses and Security.
57. Performance and Diagnostic Software.
58. Setting Up a Repair Shop.
Glossary.
Appendix A: ASCII Character Set.
Appendix B: DOS Reference.
Appendix C: Fault Tolerance in Windows NT.
Appendix D: Installing and Upgrading Windows.
Appendix E: Installing and Upgrading McAfee Utilities.
Answers to Odd-Numbered Self-Test Questions.
Index.