Synopses & Reviews
Operations Management: Contemporary Concepts and Cases, is the first of its kind and meets a growing need in the market. More professors are searching for a text that contains both text and cases. They are also searching for a shorter and flexible text, which allows them to assign additional readings, cases, or simulations. With the emergence of team-taught and cross-functional programs, Roger Schroeders book is a perfect fit as the book integrates cross-functional coverage and examples in every chapter. The size and price of the book also make it attractive for the cross-functional curriculum since those courses often require the student to purchase more than one text. The cases offer variety in length and rigor with several of the cases being from Harvard and Darden. This variety makes the book appropriate for both undergraduates and MBA students. The student CD-ROM, which is packaged with the book, is an interactive learning tool and brings the material to life.
About the Author
Roger G. Schroeder holds the Donaldson Chair in Operations Management at the Curtis L. Carlson School of Management, University of Minnesota. He is also the Co-Director of the Juran Center for Leadership in Quality and has earned an appointment as a Distinguished Teaching Professor. He received the B.S. degree in Industrial Engineering with high distinction from the University of Minnesota, MSIE University of Minnesota and Ph.D. from Northwestern University. Prior to joining the University of Minnesota, he taught at the U.S. Naval Postgraduate School, Monterey, California, and was an analyst for the office of the Assistant Secretary of Defense. Professor Schroeder has received research grants from the Ford Foundation, American Production and Inventory Control Society, Exxon Education Foundation and the National Science Foundation. He is a recipient of the Morse Award for outstanding teaching at the University of Minnesota.
Table of Contents
Part I: Introduction
1. The Operations Function
2. Operations Strategy
3. Product Design
Part II: Process Design
4. Process Selection
5. Service Process Design
6. Choice of Technology
7. Process-Flow Analysis
Part III: Quality
8. Managing Quality
9. Quality Control and Improvement
Part IV: Capacity and Scheduling
10. Supply Chain Management
11. Forecasting
12. Facilities and Aggregate Planning
13. Scheduling Operations
14. Project Scheduling
Part V: Inventory
15. Independent- Demand Inventory
16. Materials Requirement Planning
17. Just-In-Time Systems
Part VI: Case Studies
Introduction
Shipper Manufacturing Company
FHE, Inc.
Bliven Furniture
Process
Eastern Gear, Inc.
National Bicycle
Plastech
Field Service Division of DMI
Quality
Bayfield Mud
Hank Kolb
Federal Express
The Thawed Hungarian Catfish
Capacity
Meriwell Bag Company
Lawn King, Inc.
World Industrial Abrasives
Sport Obermeyer
P.M. Parts Div
Inventory
Consolidated Electric
Southern Toro Distri.Inc.
U.S. Stroller
Toys Plus