Synopses & Reviews
Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.
Synopsis
- Concepts are illustrated by real-world examples, articles, illustrations, problems, and cases
- CD-ROM includes SeteenCam tutorials on using SAP' R3, a "Bottleneck" simulation, and EOQ model in Excel, and more
About the Author
Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideNicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision. A UCLA grad and Buffa student.
Table of Contents
CONTENTS IN BRIEF
SECTION ONE OPERATIONS STRATEGY AND MANAGING CHANGE1 Introduction to the Field 2 Operations Strategy and Competitiveness Technical Note 2 Optimizing the Use of Resources with Linear Programming 3 Project Management4 Product Design Technical Note 4 Learning Curves SECTION TWO PROCESS SELECTION AND DESIGN 5 Process Analysis Technical Note 5 Job Design and Work Measurement 6 Manufacturing Process Selection and Design Technical Note 6 Facility Layout 7 Service Process Selection and Design
Technical Note 7 Waiting Line Management 8 Quality Management: Focus on Six Sigma
Technical Note 8 Process Capability and Statistical Quality Control 9 Operations Consulting and Reengineering SECTION THREE SUPPLY CHAIN DESIGN10 Supply Chain Strategy 11 Strategic Capacity Management
Technical Note 11 Facility Location 12 Lean Production SECTION FOUR PLANNING AND CONTROLLING THE SUPPLY CHAINManagerial Briefing Enterprise Resource Planning Systems 13 Forecasting 14 Aggregate Sales and Operations Planning 15 Inventory Control 16 Material Requirements Planning 17 Operations Scheduling
Technical Note 17 Simulation 18 Synchronous Manufacturing and Theory of Constraints SUPPLEMENTS A Financial Analysis B Operations Technology