Synopses & Reviews
This book deals with the processes by which organizations create, use, and retain knowledge on a day-to-day basis. It provides a critical review of the concepts, debates, and assumptions underpinning existing perspectives on organizational knowledge, and suggests a new vocabulary for understanding knowledge-oriented phenomena in organizations. The book invites scholars, managers, and practitioners to reflect upon the repertoire of knowledge they possess and yet cannot articulate.
Synopsis
Includes bibliographical references (p. [213]-223) and index.
About the Author
Gerardo Patriotta is Associate Professor of Strategic Management at the Rotterdam School of Management, Erasmus University, The Netherlands. He received his Ph.D. in Business Studies from the University of Warwick, UK. His research interests include Knowledge Management, Organizational Learning, the Phenomenology of Knowing and Organizing, Organizational Sense-making, the Study of Institution Building Processes in Organizations, Technology and Organization.
Table of Contents
Part One: Epistemological Foundations 1. Introduction
2. Knowing and Organizing
3. Studying Organizational Knowledge
Part Two: Organizational Knowledge in Action
4. Tradition and Innovation at Fiat Auto
5. Knowledge-in-the-Making: The 'Construction' of Fiat Melfi's Factory
6. Breakdowns and Bottlenecks: Capturing the Learning Dynamics on the Assembly Line
7. Sense Making on the Shop Floor: The Narrative Dimension of Organizational Knowledge
Part Three: Building a Theory of Knowledge in Organizations
8. Action, Content, and Time: A Processual Model of Knowing and Organizing
9. Re-thinking Knowledge in Organizations