Synopses & Reviews
A step-by-step plan that will show you how to establish performance goals and measure progress. Containing exercises, assessments, case studies, and a ten-step checklist for creating a performance contract.
Table of Contents
About This Book To the Manager or Trainer To the Reader Where Are You Now? Part 1: What Is a Personal Performance Contract? (PPC) Success Defined Evaluating Strengths Keys to Job Success Case 1: Difficult Choices Preparing the Performance Contract Part 2: Complete a Job Analysis Worksheet--Step 1 Part 3: Select Priority Objectives--Step 2 Individual and Organization Objectives The Concept of Key Result Areas How Can Progress Be Measured? Progress Indicators Worksheet Personal Performance Contract Worksheet--Samples Case 2: What Would You Do? Part 4: Commit to an Action Plan to Achieve Results--Step 3 Building an Action Plan Plan of Action Worksheet--Sample Review/Revise Worksheet--Sample Review/Revise Worksheet Part 5: How to Introduce the Personal Performance Contract--Step 4 Tips to Complete the PPC Objection Eliminator Worksheet--Sample Objection Eliminator Worksheet Part 6: Following Through on Performance Contract--Step 5 Checkpoints for Action Assuring Teamwork Situation Analysis Worksheet Benefits of Teamwork Ten-Step Checklist Creating Commitment Part 7: The Final Step--Step 6 Sample Performance Contract Your Personal Performance Contract Reading Review Answers to Review Questions Author's Response to Cases Voluntary Contract