Patricia Hayes Andrews
Patricia Hayes Andrews is Professor of Speech Communication, Adjunct Professor of Business Administration, and Adjunct Professor of Gender Studies at Indiana University. She teaches courses in organizational communication, communication education, and business and professional communication.
She joined Indiana's faculty in 1975, became Associate Professor in 1980 and Professor in 1985. From 1984-1988 she served as Associate Dean of the College of Arts and Sciences with primary responsibility for curriculum and instruction. As a Lilly Postdoctoral Teaching Fellow, she devised and put into operation the TA Training Program in Speech Communication, one of the first such programs in the College.
Awards for teaching include the Amoco Foundation Distinguished Teaching Award, Indiana University; Outstanding Young Teacher Award, Central States Speech Association; Outstanding Faculty Award, Student Alumni Council, Indiana University; and the Teaching Excellence Award, School of Continuing Studies, Indiana University. In addition, the Women in Communication of Indiana University presented her with their Mentor Award.
In addition to classroom teaching, Andrews has run several in-service workshops and training sessions for various professional groups. She is the author or co-author of several pedagogical works and textbooks, including Effective Employment Interviewing: Unlocking Human Potential (1982: Scott, Foresman & Co.); Communication for Business and the Professions (7th ed.,2000: McGraw Hill); and Organizational Communication: Empowerment in a Technological Society (1996: Houghton Mifflin). Andrews's general research interests are in the areas of organizational and small group communication, with particular focus on gender and leadership and on variables influencing decision-making processes in groups, including the role of technology. She presently serves as an associate editor for Communication Monographs and The Journal of Applied Communication. In 1997, she won the Gerald M. Phillips Award for Distinguished Applied Communication Scholarship given by the National Communication Association. In 2000, she was awarded a $10,000 Preparing Future Faculty Grant from NCA to enhance the teacher training and development program in the Department of Communication and Culture at Indiana University.
James Andrews
James R. Andrews is Professor of Communication and Culture, Adjunct Professor of American Studies, and Adjunct Professor of Victorian Studies at Indiana University. For fifteen years (1977-1993), he served as chair of the department of Speech Communication. Before coming to Indiana, he taught at the University of California-Santa Barbara, and at Columbia University. He is a member of the Honors Faculty at Indiana University and has taught undergraduate courses in public speaking, political communication, rhetorical criticism, and public address, as well as graduate courses and special seminars in American and British public address, rhetorical criticism, and American Studies.
The author or co-author of seven books, Andrews's recent works include American Voices (1989: Longman Publishing Group), The Practice of Rhetorical Criticism (1990: Prentice Hall), and Contemporary American Voices (1992). Reading Rhetorical Texts, co-authored with Michael C. Leff and Robert Terrill, was published by Houghton Mifflin in 1998.
In 1997, Indiana University presented him with the all-university Sylvia E. Bowman Award for Distinguished Teaching, and the National Communication Association honored him with the Donald Ecroyd Award for Distinguished Teaching in Higher Education. He received an Indiana University Teaching Excellence Recognition Award in 1999.
Andrews's research interests focus on the historical-critical investigation of British and American public discourse. He is the author of numerous critical studies that have appeared in such scholarly journals as Quarterly Journal of Speech, Communication Monographs, Communication Education, Western Journal of Communication, Communication Quarterly, and Communication Studies, and he has published several essays in volumes of collected studies. He received the Winans-Wichelns Award for Distinguished Scholarship in Rhetoric and Public Address and twice won the American Forensic Association's Award for Outstanding Research. In 1993, he received the Speech Communication Association's Douglas Ehninger Distinguished Rhetorical Scholar Award. He was elected an NCA Distinguished Scholar in 2000. A past editor of Communication Studies, Andrews also has served on the editorial boards of the Quarterly Journal of Speech, Communication Monographs, and Communication Studies. He is an active member of the Central States Communication Association and the National Communication Association and, most recently, served as a member of the NCA's Publications Board.
Glen Williams
Glen Williams graduated in 1993 with a Ph.D. in rhetoric and public address from Indiana University. While a doctoral candidate, Williams directed the basic course in Interpersonal Communication at Indiana University (1990-1991). While working on his dissertation, he taught at Southwest Missouri State University (1991-1992) and at Indiana University Southeast (1992-1993). In 1993, he accepted a position at Texas A&M University as visiting assistant professor and director of the basic course in public speaking. He served in that capacity until 1997, when he accepted a tenure track position at the University of Akron as director of the basic courses in the School of Communication. While he enjoyed Akron, Williams took a position the following year at Southeast Missouri State University, finding it more compatible with his interests. At Southeast, he oversees the basic course in public speaking and has a joint appointment in the School of Education. He teaches courses in communication pedagogy, persuasion, public address, rhetorical criticism, and public
speaking. Williams's research interests center upon communication education, particularly leadership in the basic course and instructor training and development, and his work has been published in various volumes of the Basic Communication Course Annual. In addition, his projects in rhetorical criticism appear in The Southern Communication Journal and the Quarterly Journal of Speech.
- I. Preliminaries: Introducing Public Speaking
1. Public Speaking and the Communication Process
Communication Skills in the Twenty-first Century
Public Speaking as Audience-Centered Communication
Ethics and the Speech Preparation Process
Preparing Yourself to Speak
Putting Principles into Practice in a First Speaking Assignment
Sample Speech: "Tribute to Don McLean"
2. Managing Communication Apprehension
What Is Communication Apprehension?
Factors Contributing to Communication Apprehension
Misconceptions about Communication Apprehension
Strategies for Managing Communication Apprehension
3. Listening Effectively
The Importance of Effective Listening
Understanding Barriers to Good Listening
Guidelines for Improving Listening
Helping the Audience Want to Listen
Sample Speech: "The Healthy Choice"
- II. Prepare: Knowing the Audience and Yourself
4. Analyzing Your Audience
Understanding Diverse Audiences
Identifying Universal Listener Needs
5. Adapting to Diverse Audiences
Situational Factors in Audience Adaptation
Identifying Shared Audience Values
Gathering Information for Audience Adaptation
Ongoing Strategies for Audience Adaptation
Speaking Ethically and Effectively
Sample Speech: "The Coalition Against Terrorism and the United Nations' Place in the Fight"
6. Enhancing Your Credibility and Selecting Your Topic
Understanding Ethos
Creating Your Own Ethos
Finding a Suitable Topic
Narrowing the Topic
Ethical Considerations in Selecting a Topic
Sample Speech: "America Is Stronger When All of Us Take Care of All of Us"
7. Speaking with a Purpose
General Purposes
Crafting a Specific Purpose
Testing Specific Purposes
Devising a Thesis Statement
From Topic to Purpose to Thesis: Reviewing the Process
Agreement and Conflict in Speakers' and Listeners' Purposes
- III. Produce: Developing the Speech
8. Discovering Relevant Material Through Research
Searching for Material
The Creative Enterprise of Building a Speech
Investigating in the Library
Investigating on the Computer
Investigating Through Interviews
Quoting and Citing Sources
9. Supporting Your Ideas with Evidence
Making Ideas Believable and Understandable
Supporting Ideas with Evidence
Testing Evidence
Making Evidence Compelling
Sample Speech: "Smokeless Cigarettes"
10. Organizing and Outlining Your Speech
Determining When an Idea Is a Good One
How Patterns of Organization Connect Ideas
Transitions and Transitional Devices
Outlining Your Speech
Introducing Your Speech
Concluding Your Speech
Sample Speech: "Losing Weight, Looking Great?"
- IV. Present: Presenting the Speech
11. Delivering the Speech Effectively
Principles of Good Delivery
Speaking Extemporaneously
Alternative Styles of Delivery
Responding to Audience Questions
"Sounding Good" Versus "Being Sound"
12. Using Language Effectively
Using Style to Promote Understanding
Using Language Clearly
Making Language Interesting to Listeners
Using Language Appropriate to the Situation
Style and the Audience's Response
Sample Speech: "Corporate Welfare"
13. Using Presentational Aids in Public Speaking
Functions of Presentational Aids
Guidelines for Preparing and Using Presentational Aids
Presentational Aid Options
Presentational Aids in the Computer Age
Practicing with Presentational Aids
- V. Particulars: Types of Public Speaking
14. Speaking to Inform
Functions of Informative Speeches
Types of Informative Speeches
Organizing the Informative Speech
How Audiences Learn from Informative Speeches
Sample Speech: "The Mouse That Heard"
15. The Persuasive Process
What Is Persuasion?
Persuasive Issues
Persuasive Purposes
Organizational Strategies in Persuasion
Appealing to Audience Emotions
Ethical Considerations in Emotional Appeals
Sample Speech: "The Case for Olestra"
16. Arguing Persuasively
Constructing an Argument
Inductive and Deductive Reasoning
Fallacies in Reasoning
Recognizing and Avoiding the Use of Fallacies
Rationalization and Reasoning
Sample Speech: "The Drug War: Violent, Corrupt, and Unsuccessful"
17. Speaking on Special Occasions
The Functions of Ceremonial Speeches
The Speech of Introduction
The Acceptance Speech
The Speech of Inspiration
The After-Dinner Speech
18. Communicating in the Workplace
Communicating in Groups
Group Presentations
Proposal Presentations
Sales Presentations
Sample Speech: "Employee Communication Plan for a Merger Announcement"
- Appendix A. Peer Evaluation and Feedback
- Appendix B. Speeches for Review and Analysis
Milk: Does It Do a Body Good?, Meredith Mira
Enabling the Nondisabled, Holly Carolyn Baxter
Confessions of a Recovering Bigot, Neal Malicky
Science as a Candle of Hope, David D. Ho, M.D.
The Music in Your Soul, Frances J. McClain
Dedication of the Roosevelt Memorial, Bill Clinton
Eulogy in Honor of Mark Bingham, John McCain
Tribute to the Flight Crews Lost on September 11, 2001, Linda Farrow